- Phone: (214) 372-5326
- Visit Website
based on 83430 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The techs were very friendly and knowledgeable. Even though I wanted a particular room cleaned (my son's) it was a mess, and I was going to remove it from the list to be cleaned, but the techs, assured me I had time to pick up everything off the floor because they would do that room last. They even helped me with some small toys that were on the floor.
The black out light/green light for the pet stains was an eye opener and I appreciate being shown the difference between a pet stain and others I had. Not sure if this was an up-charge sale, but I was hooked either way and just the peace of mind was worth the cost.
The only down fall, is that I thought the rates were extremely high compared to other companies. I also requested a quote on getting my carpet stretch, and the rate was double what my parents paid to have theirs done, and their carpet was in worst shape than mine, with bigger pieces of furniture.
Came back to redo carpets. The thing that I wanted more than anything was to rid carpet of pet odor. After the second time out, the odor is still there. I paid alot of money for an initial c/o odor that was not resolved.
Service is always outstanding. Wonderfully poliet ( which is hard to come by) and work is impeccable.
Gets the dirt and stains out without using chenicaks and sudsy soaps
Great results
Excellent and friendly service! I will be calling again!
That carpets are cleaned with only water.
On time, through cleaning, and no residue or spots that return.
Available on Saturday and especially yuor "green" products.
Service is great. Loved Richard, our technician.
The carpet & floor look great. Your guys were very friendly & made sure I was happy before they left.
I love how clean and the softness of the carpet. The service was excellant.
Carpet looks fresh and new
The tech was very good and we were pleased with your service.
warn customers that spots might come and that the cleaning you do the first is really guanarted, you will be chage extra for something that was going to take care of the carpet the first time.
Joe was informative and helpful, and the whole process seems so clean and chemical free.
Professional technicians and the results were incredible.
My carpet is 15 years old. Have already
Recommended to my friends.
Green, effective, and friendly service.
I liked the service provided and the products used to clean the carpets.
As advertised- fast, friendly, clean.
Healthy. Great customer service.
The work they did was very good. Carpet and tile looks very good. The two guys that did the work were very professional and helpful.
No use of chemicals
staff professional, like the empowered water system
My carpet looks brand new. Thanks.
I had a situation where I had left my 14-year-old dog, Jack, in the care of a dog sitter in my home while I was away. In my absence, Jack developed what the vet later explained as a horrific case of colitis. The master bedroom was my dog's "retreat",let's say, which went unattended by the sitter for three weeks! Upon my return, I was too mortified, embarrassed, and overwhelmed to call Zerorez, a typical case of "I must clean up before the maid comes"! I used various grocery store cleaners, but nothing was able to disintegrate the solids stuck to the carpet fibers, much less remove the deeply embedded waste from Jack's illness. Long story short, Zerorez restored the room completely. One could never tell by sight or smell about this harrowing incident. Every time I walk in that room I never forget to silently again thank the young man - that friendly, knowledgeable Zerorez professional who gave me back my home, my sanity, and my sense of well being. How do you put a price on that?
The tech was friendly and honest!
Cleaning was effective, very little odor, pleasant service technicians. Better than any other company. Sadly, it was very expensive but the results were good.
did really good job and the tech. was really informative and friendly.
The service I received was the best ever. Seth explaned everything they were going to do before he and Johh started. I have older capet and it look like new. The price is right also.