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based on 83827 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Works great and no soap left behind.
I thought the pricing was high for cleaning stairs, a loft area and one master bedroom. I also had the kitchen tile cleaned which increased in price from the last time.
I was very happy with the results of our carpet cleaning. There was however a green spot that formed after the cleaining, Im not sure if it was something that was down in the carpet before and the cleaner brought it up but it is rather large, about 4 inches in diameter, I think the cleaner tech should have mentioned it to me and or tryed to remove it. It was not noticable before the cleaning and now it is. Other than that I am happy with the results.
The fact of not using the usual chemicals, took very little time to dry . The technician did a great job and explained everything about what he did . Would defiantly use service again.
very clean and informative
The carpets seem to stay cleaner longer; they dry faster than the normal steam cleaners that I've used previously; the technicians are knowledgeable, efficient yet pleasant and arrive at the expected time or before. Overall, very pleased.
It really feels clean.
Your agent did a great job and was very personable. Your service was very affordable. We've decided to make it a quarterly appointment if possible. :-)
Arrived in the window provided, Chris was extremely friendly and very knowledgeable with product and what I could do in the future to prevent wear and tear. He worked very hard on a stain that no one could budge over the years, even thou there is still remanant of the stain he worked tirelessly to make a difference in the appearance which he did.
I will be a repeat client for the rest of my home.
Serviceman was polite, efficient and accommodating. We like the way our carpet turned out.
Our carpets still smell. Don't feel like they got clean. Your guys were real nice and the service was great but carpets still smell.
everything
Great Job and personable operator
The service tech was very friendly and knowledgable about his product and job.
Very clean carpets without chemical smell and very fast drying
Your representative was professional, polite and took time to answer questions about your product and service.
I liked that the tech was able to get out carpet stains that 2 other companies did not.
It just looked and felt cleaner and fresher than any other cleaners.
Very polite, do a good job, no smelly chemicals.
Very courteous and efficient service; very good explanation of process; reasonable pricing.
Thank you!
Very Good!
Ron is one of the best servicemen to come to our house for any type of service! He gave us all the options and explained them so we could make an informed decision. He upsold in our best interest to give us a great result.
Several spots did not come out as you advertise. I listen to KLUV, which really touts your service. However, Mike Murphy, who cleaned our carpets, was very professional, polite, and did the best he could. He answered all questions and moved things back the way they were. Carpets were really not that dirty.....just some spots stayed in.
It was as advertised. Very satisfied with the results.
The men were very professional and anxious to please. The carpets look very good. Thanks for a great job.
no chemicals
Tech, Hunter, was fantastic!! :) We will definitely be using you guys for any future needs.
A little pricey I thought on cleaning a bed, but needed it so I went ahead with the job!!
the carpet is clean when you leave and it stays that way longer
I liked the professionalism of the tech who did our carpet and the outstanding results Zerorez provided.
While the carpet looked much cleaner after the service, it is very stiff. I am hoping it softens up with a vacuuming since your ads says the carpet will "look and feel like new." Also, the rep was hard selling other services such as grout cleaning, etc. He also cleaned an area of grout in our kitchen with out asking first. We did not want to puchase that service at this time but now we have a very noticable spot in the middle of our kitchen that makes the rest of the grout really look bad. We will get it cleaned eventually but it just wasn't in our budget at this time. We would have appreciated the rep asking us first, then cleaning a spot in a corner somewhere, not in the middle of the kitchen.