Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83839 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2013 — Rated 10 out of 10 by Rosie Sena Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech got my carpets clean. He explained everything clearly and was just a nice guy.

Report a concern   March 4, 2013 — Rated 10 out of 10 by Ashleigh Waggoner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, explained what was going to happen, fast, professional.

Where we suppost to get a $100 coupon for a jewlery store?

Ashleigh Waggoner

Report a concern   March 4, 2013 — Rated 0 out of 10 by H.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some of the furniture was not moved and cleaned under. I have some pieces that are hard to move, but I have one end table that I moved liking for a remote control and was shocked to see that was not moved to clean under. I would not recommend your company at all .

Report a concern   March 4, 2013 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was fast

Report a concern   March 4, 2013 — Rated 10 out of 10 by R.M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results were very positive. Carpet and upholestry looks clean and old spots have not popped up, dries quickly.

Report a concern   March 4, 2013 — Rated 2 out of 10 by P.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were stains not effectively removed. Although I was not personally present when the job was completed, there was no communication that the stain could not be removed and why.

Report a concern   March 4, 2013 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was thorough and only 2-3 hours to dry. Carpet felt soft and it was clean.

Report a concern   March 4, 2013 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called beforehand; left carpets clean and no smell

Report a concern   March 4, 2013 — Rated 10 out of 10 by S.A.D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service provider was super. Chris was very knowlegable, had a great personality and very thorough.

Report a concern   March 4, 2013 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciated the technicians coming back out to thoroughly check my carpets and pads. They also did a great job explaining the different options for taking care of my pet stains.

Report a concern   March 4, 2013 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, no soap.

Report a concern   March 4, 2013 — Rated 6 out of 10 by D.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet close to the trim was not cleaned

Report a concern   March 4, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the professionalism of Earnest and the attention to detail that he did for me was GREAT!

Report a concern   March 4, 2013 — Rated 9 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chem

Report a concern   March 4, 2013 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean products, no detergents, etc. Valenton, our service provider was fANTASTIC. Very knowledgeable on products and services, spot on recommendations and did a phenomenal job o our carpets! Highly recommended and will use again.

Report a concern   March 4, 2013 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything - my carpet looks amazing and your crew is always very proffessional and knowledgable.

Report a concern   March 3, 2013 — Rated 3 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaning was done in a rush, and the stairs was not cleaned as I was told with the hand held tools. I was also sold extra products which I regret buying now, because it made no difference. After a few weeks the carpet looks like it did before the cleaning. Very disappointed. I would ask for it to be re-cleaned, but my schedule is very busy at this time.

Report a concern   March 3, 2013 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech Joseph was very helpful and took the time to explain the entire process for me. He did not try to push me to buy additional services, but he gave me estimates for the next time I need service.

Report a concern   March 3, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

CARPET CLEANING, THE BEST WE HAVE EVER EXPERIENCED.

Report a concern   March 3, 2013 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee was very professional and did a very nice job. He arrived on time and called 10 minutes before arriving. My carpet looks good

Report a concern   March 3, 2013 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price was reasonable and there were no chemicals used.

Report a concern   March 3, 2013 — Rated 0 out of 10 by R.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid $150 to have an area rug cleaned and the guy went over 1 time and didnt clean as a matter of fact the area where my dog did his business was hard like it had never been cleaned i am very disappointed and thinking about filing a report with the BBB.. my name is
Name removed
Phone number removed

Report a concern   March 3, 2013 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There is no chemical smell and the carpets are very clean with no residue. The technician did an excellent job getting out stains.

Report a concern   March 3, 2013 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

staff is polite, professional and considerate of my home & the results are awesome!

Report a concern   March 3, 2013 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was quick and prices reasonable.

Report a concern   March 3, 2013 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet dried quickly. Most of the spots came up, but there were a few that are still there. The person who cleaned the carpet were very professional and extremely nice.

Report a concern   March 3, 2013 — Rated 10 out of 10 by M.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells great. Its green. It works.

Report a concern   March 3, 2013 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was very professional and results were better than expected. I had some stains into carpet I didn't think we're removable and now they're gone. VERY IMPRESSED!!!!

Report a concern   March 3, 2013 — Rated 10 out of 10 by O.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process appears free of harsh chemicals and detergent and pet friendly. Also, great customer service.

Report a concern   March 3, 2013 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning is clean and effective, service technicians have always been courteous and knowledgable.


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