Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83827 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2023 — Rated 10 out of 10 by Maria Orta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service from Brian was very professional..and my carpet looks and smells great!

Report a concern   September 12, 2023 — Rated 10 out of 10 by Pam Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Beautiful tile work. Great job on the carpet too.

Report a concern   September 12, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very pleasant and professional. Work done very well.

Report a concern   September 11, 2023 — Rated 0 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Honestly, I could not be more disappointed with the work the tech did. Hardly looks like the items have been cleaned at all compared to the last jobs. You need to come back, send a different tech and do the job right.

Report a concern   September 11, 2023 — Rated 10 out of 10 by Pamela Hayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On Time and very good service

Report a concern   September 11, 2023 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleanness of the process. No crunching carpet after it tried. I

Report a concern   September 11, 2023 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

knowledgable , cordial technicians. Timely service

Report a concern   September 11, 2023 — Rated 10 out of 10 by Mike Shepard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy always does an excellent job. He is awesome.

Report a concern   September 11, 2023 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good product, everything came out very well. I was very pleased with the job.

Report a concern   September 11, 2023 — Rated 0 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

late for appointment by 3 /2 hours

parked on my driveway, came through the garage door and let all the gas fumes in from his van.
i was hours trying to clean my air in my house. I had to use my breathing treatment medication in order to breathe. Caused a medication situation for me.

I need to talk to a supervisor.

Report a concern   September 11, 2023 — Rated 10 out of 10 by Skydra Linch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to schedule the appointment when needed and the technician was very informative and polite!

Report a concern   September 10, 2023 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pricing is good, excellent team and very kind and professional

Report a concern   September 10, 2023 — Rated 10 out of 10 by Anastacia Rodgers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and wonderful results

Report a concern   September 10, 2023 — Rated 10 out of 10 by Pamela Medici Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job
Thanks

Report a concern   September 10, 2023 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time
Great work

Report a concern   September 10, 2023 — Rated 10 out of 10 by Jo Hatchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was on time, ver polite, very informative. It’s my first time and I shall return as a customer.

Report a concern   September 10, 2023 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work

Report a concern   September 10, 2023 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets are dirty again in 2 days

Report a concern   September 10, 2023 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was polite, knowledgeable, and fast. My carpet looked and smelled great and no residue just like advertised.

Report a concern   September 10, 2023 — Rated 10 out of 10 by Jerry Bullard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional
Excellence

Report a concern   September 10, 2023 — Rated 10 out of 10 by Eileen Pajack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a wonderful job

Report a concern   September 9, 2023 — Rated 9 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the clean look after the services have been provided. I like the discounts and specials. Not a fan on the super expensive extras.

Report a concern   September 9, 2023 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service by customer service oriented professionals.

Report a concern   September 9, 2023 — Rated 10 out of 10 by Mitsa Gadizi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service by Rafael was amazing. He informed be of everything before he started. He got all the stains out.

Report a concern   September 9, 2023 — Rated 7 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

No comment

Report a concern   September 9, 2023 — Rated 6 out of 10 by B.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We were a little up set that the person that came out wanted to up sell us on the spots that we thought should be taken care of when he was here. Why weren't we told about some of these things before.? Don't get us wrong the guy was great but why does he have to be the one that
has to do the dirty work. Excuse the pun ! So not so happy with this.

Report a concern   September 9, 2023 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very happy with our technician, Jessie. He was very friendly and enthusiastic. We felt like he did a good job with our carpets.

Report a concern   September 9, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells great and cleans the carpet very well. Brian or technician did an outstanding job!

Report a concern   September 9, 2023 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers were personable. They really got things clean. They were right on time,

Report a concern   September 9, 2023 — Rated 9 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan was great. The carpets definitely look better. Wish they looked new, but they are not.


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