Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84587 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2013 — Rated 10 out of 10 by Jacqueline Herman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very informitive and very kind. Did all he could do for the pet problems. I was happy for the results.
I do hace a question as to why I didn't get the $50.00 gift card for next service, or $100.00 gift card toward the jewelry card that is offered on the radio. Mike Rogers at KRLD
1080am

Report a concern   May 16, 2013 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the technician's courtesy and quality of his work.

Report a concern   May 16, 2013 — Rated 10 out of 10 by Michelle Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly staff easy to book and extremely thorough job with great attention to detail

Report a concern   May 16, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's the best.

Report a concern   May 16, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved how fast it dried and the service was great!

Report a concern   May 16, 2013 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Lucas, did an excellent job, and was courteous and punctual. Thank you!

Report a concern   May 16, 2013 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and professional

Report a concern   May 16, 2013 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are all natural and you don't use a soapy substance on the carpet.

Report a concern   May 16, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Your employees are always nice & professional, your products and technicians always do a great job and my home always looks amazing when you are done!

Report a concern   May 16, 2013 — Rated 10 out of 10 by Daniela Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used your services for a number of years now - at least 10 - and we have yet to be dis-satisfied with the results!

Report a concern   May 16, 2013 — Rated 10 out of 10 by M.A.S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done good service

Report a concern   May 16, 2013 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service and professional behavior of the technicians.

Report a concern   May 16, 2013 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Good service

Report a concern   May 16, 2013 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose "Joe" was delightful and the daunting task ahead of him didn't phase him in the least. He was professional, knowledgeable, and just plain nice. A good representative of your company. Thank you for what you did and who you are. Best wishes for continued success. Name removed

Report a concern   May 16, 2013 — Rated 4 out of 10 by P.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It started out as a $99 deal, which turned into about $350. And the room still smells of urine.

Report a concern   May 16, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The politeness of Randy Jones. His work ethics,when there was a area he could not clean he pointed it out to us. After he was finisned I could not believe how the good the carpets looked, even the stairs looked great. Your finished product is hands above other companies.

Report a concern   May 16, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet treatment worked like he said it would. No after smell. The carpets look great

Report a concern   May 16, 2013 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would recommend but I thought the service was expensive for area rugs at $3 sq ft. I did have pet stains and hair that needed to be removed. 280 sq ft of area rugs came to over $800. Overall the rugs look good but unsure if its worth it! Techs were professional.

Report a concern   May 16, 2013 — Rated 9 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a problem with one area and they came back and corrected it.

Report a concern   May 16, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly and thorough.

Report a concern   May 16, 2013 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

RAndy was very quick and thorough in answering any questions we had. I especially love that he was able to stretch the loose carpet on our stairs.

Report a concern   May 16, 2013 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals.
Clean carpets

Report a concern   May 16, 2013 — Rated 9 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service and quality of service was very good.

Report a concern   May 16, 2013 — Rated 10 out of 10 by Glenn Gardner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

effectiveness

Report a concern   May 15, 2013 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet had many pet stains and is now like new.

Report a concern   May 15, 2013 — Rated 1 out of 10 by A.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

If I would of know that u could not remove my spots I would of not hired you. I could of saved money. The tech was very nice and did what he was suppose to but I still have the spots on carpet. I did not get my certificate for jewelry.

Report a concern   May 15, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician told us everything he was going to do and explained how he would be able to get out what seemed like impossible stains. He was fast, professional, and went above and beyond.

Report a concern   May 15, 2013 — Rated 4 out of 10 by D.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt the serviceman rushed through the job and therefore some of the stains were still there.

Report a concern   May 15, 2013 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to clean the carpet very well and didn't leave an odor.

Report a concern   May 15, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results and great pricing. Informed and very courteous serviceman!


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