Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83844 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 29, 2013 — Rated 5 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

SPOTS HAVE ALL RETURNED

Report a concern   May 29, 2013 — Rated 7 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did a referral, but did not get an offer/discount for it.

Report a concern   May 29, 2013 — Rated 10 out of 10 by N.G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, Clean, excelent job.....

Report a concern   May 29, 2013 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly! No toxic chemicals so safe for children and pets. Friendly and professional.

Report a concern   May 29, 2013 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job made my very old carpet look much younger & I am proud to "show" my house. Your agent didn't try to sell me anything extra, was so extremely courteous & professional.

Report a concern   May 29, 2013 — Rated 10 out of 10 by J.V.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, price was right.

Report a concern   May 29, 2013 — Rated 10 out of 10 by Judy Tomlinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and environmental friendly products.

Report a concern   May 29, 2013 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent service by technician Tim along with superb cleaning quality of carpet

Report a concern   May 29, 2013 — Rated 10 out of 10 by Kristie Escobedo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean, non sticky. We will definetly be using you again!

Report a concern   May 29, 2013 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jared was very informative and responsive to our needs. He took care of our carpet in a timely manner, and it looks great.

Report a concern   May 28, 2013 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Even though my carpets are pretty old your product does a great job

Report a concern   May 28, 2013 — Rated 10 out of 10 by R.K.A.J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   May 28, 2013 — Rated 10 out of 10 by Faith Delevante Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman Darwin Harrison was very polite and thorough. He did an excellent job giving the rug a thorough cleaning. All of the grease spots in the carpets were cleaned up and the carpet looks great!! Darwin even went the extra mile when he told me about the air cleaner and I told him I had one but had not assembled it. Darwin set it up for me and showed me how to work it. I am very pleased with the service and the work which was done. Thank you!

Faith Delevante

Report a concern   May 28, 2013 — Rated 10 out of 10 by Monica Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaners were well educated on the processes used and very informative.

Report a concern   May 28, 2013 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Using water to clean

Report a concern   May 28, 2013 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and on time!

Report a concern   May 28, 2013 — Rated 10 out of 10 by Julie Hendon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are various treatments (carpet) available for you to choose from. The technician explains them in detail without pressuring you to buy them.

Report a concern   May 28, 2013 — Rated 8 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

seems like some of the stains come back - but not as much as when cleaned by other companies. Maybe it's just that my carpet is old.

Report a concern   May 28, 2013 — Rated 8 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

My first guy was not trained properly.
Better training before you turn them out to come
Into people's hm

Report a concern   May 28, 2013 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are not harmful to people or pets.

Report a concern   May 28, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman Chris was great.

Report a concern   May 28, 2013 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was exceptional. Our service tech, Brandon, was very courteous and a hard worker. We had our whole 2 story house cleaned and he never stopped until it was done. Very pleased with the whole process and was very comfortable having Brandon in our house. Thank you!

Report a concern   May 28, 2013 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The most important was the clean/green issue of not leaving behind soaps and other chemicals in the carpets.

Report a concern   May 28, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean and my carpet is now it's original color

Report a concern   May 28, 2013 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet smells came out. Luke was very helpful, friendly, and showed up early!! YAY!!

Report a concern   May 28, 2013 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was good, carpets looked great

Report a concern   May 28, 2013 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Clean carpets without residue. Even removed completions soaps!

Report a concern   May 28, 2013 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets, tile and marble look like they were just installed. The prices were reasonable for all services and everyone was on time.

Report a concern   May 28, 2013 — Rated 9 out of 10 by W.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked how clean the carpet was after the service.

Report a concern   May 28, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals


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