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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerores always gets my carpet looking great. My technician went above and beyond and was very helpful! Thank You!!!
I like the fact that Zerorez is afforable, uses environmentally products, and has great customer service.
Carpet looked like new after your visit!!
Dan was great again; we really like his professionalism. However, his assistant, who I believe was in training, lacked many of the professional traits that Dan has. Also, the assistant who was driving drove over our grass, enough to leave very significant tire tracks as he turned the truck around in our driveway so that they could leave. Had he asked, I would have gladly told him he could drive straight through another gate, rather than turning around and ruining our grass.
Very friendly techs. Josh did a very nice job explaining all about the company
Has taken four days for carpet to dry...services were very expensive.
very happy ,he did a great job. I was unhappy that we received a robo call at 10:40pm Thursday nite
Cleaning results and the representative.
Your technician was courteous and service oriented. Was here, did his work and seemed to be very efficient. I am please with the way the carpet looks. Thank you. I will call again.
You cannot beat their customer service. Zerorez is like doing business with someone you know.
Defintely the green cleaning is the way to go! I've had this carpet for a long time and Tim was able to come in and get it cleaner than it's ever been!
Your reps do a great job and the process made our carpet look like new carpet again, and it is 15 years old.
The technician was very kind. Our deal was for 3 rooms. He cleaned the Hall, the living room, and exposed carpet in 2 bedrooms. Great guy!
The carpet is clean and looks like new.
Justin was wonderful, polite and helpful. He went above and beyond to get a stain out of my new carpet. I will definitely use Zerorez again.
There doesn't appear to be any residue remaining on the carpet. There isn't an odor during or after the process. Quick cleaning process and short drying time.
Service technician, Joe, was very knowledgeable about what he was doing.
I love your products. We have a carpet that is 11 years old and it always looks brand new when he is done. The service is wonderful, always on time, professional employees and the cost is very reasonable. I have recommended your products to anyone I talk to getting their carpet cleaned.
I was not happy with the first visit because of the high price for the "pet stain" treatment and the carpet was still dirty. The second visit corrected the problem of remaining stains. The reason I would not recommend your service is because the service is no better than other cheaper services. I might recommend you if you came back and cleaned the whole house.
Carpets look nice and clean. Only negative was that it took 48 hours to dry.
I like how the carpet looks and various services that you have to offer.
The products work very well and the staff was knowledgeable.
Great product and service as well as professional.This process took out every spot and looked brand new upon completion. The Tech had explained everything in detail. Wonderful!!
The technician was just wonderful. Very professional and had an eye for detail. I love the fact that I didn't just put a bunch of residual chemicals on my furniture. The technician worked very hard to clean the sofa and chairs well, and to get the animal hair out and it looked like NEW furniture when he finished! I was very impressed with this visit, and so happy it has zero residuals left behind :) HIGHLY recommend!!!!
Pam Davis
Hurst, TX
Excellent and diligent crew and quality products that do the job needed.
Carpets looked like brand new when finished.
chris did a super job.... I really like his willingness to get the job done. my rugs are prefectly clean.
Exceeded my expectations, How clean my carpets turned out. Fabian was a true professional he did an OUTSTANDING job. When I need my carpets cleaned again I would like Fabian to do them.
The type of cleaning process.
ON time. Good customer relation. Delivered as promised.