Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2013 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets and clean last longer.

Report a concern   November 16, 2013 — Rated 9 out of 10 by Linda Morris. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and serviceman was prompt and courteous.

Report a concern   November 15, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Excellent results

Report a concern   November 15, 2013 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt
Friendly
Quality work
Good value

Report a concern   November 15, 2013 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpet very clean without any left over smell.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Herb Smartt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your cleaning products that Paul Jacobs used from Zerorez were very "pet friendly" and we could not even notice on our home carpet (in several different rooms) where the pet stains and dirt had been located on our carpets. Paul Jacobs did an outstanding job of cleaning our carpets, couch and chairs. Our carpets and our furniture look just like new again. We can easily understand why Dave Ramsey highly recommends using Zerorez. We now also highly recommend using Zerorez. Thanks again for an excellent cleaning job completed in our home. Herb and Pat Smartt-Grand Prairie, Texas.

Report a concern   November 15, 2013 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell afterwards-carpets nice and soft. Except for a few missed spots, carpet looks great!

Report a concern   November 15, 2013 — Rated 9 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and great quality cleaning service.But I did have some stains left on my freshly cleaned and sealed tile..

Report a concern   November 15, 2013 — Rated 10 out of 10 by Mary Lauritsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you correct your mistakes and stand behind your guarantee!

Report a concern   November 15, 2013 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!!! I've always used Zerorez to clean my carpets, & would highly recommend them. They are very professional & very helpful. They do a great job & the guys are very nice.

Report a concern   November 15, 2013 — Rated 5 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very expensive, our bill was over $700 for 4 rooms. We could almost buy new carpet for that price

Report a concern   November 15, 2013 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable

Report a concern   November 15, 2013 — Rated 3 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet didn't look much different. The nap was not pulled up much, and all he wanted to do is try to sell me more services. He spent more time trying to talk me into cleaning my tile then doing a good job on my carpet.

Report a concern   November 15, 2013 — Rated 10 out of 10 by John (Bill) Ravin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was well done. My niece walked into my house today and commented "you have new carpet."
The serviceman was courteous, polite, and he knew what he was doing.

Thank you,

The Ravin Family

Report a concern   November 15, 2013 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and took notice to the stains that needed more attention.

Report a concern   November 15, 2013 — Rated 10 out of 10 by F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work

Report a concern   November 15, 2013 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very polite & efficient personnel who do a terrific job cleaning.

Report a concern   November 15, 2013 — Rated 10 out of 10 by K.A.P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

like the no soap, operators were very nice

Report a concern   November 15, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor after the cleaning process was complete.

Report a concern   November 15, 2013 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Ret job cleaning, firmly serviceman, thorough job!

Report a concern   November 15, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue; friendly, accommodating staff

Report a concern   November 15, 2013 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue. Used Zerorez, but then used Stanley Steamer. Their soap residue attracted dirt and our carpets looked terrible. Justin, our Zerorez technician, did a wonderful job. I didn't think our carpet could be saved, but he did it. Very pleased!

Report a concern   November 15, 2013 — Rated 2 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm really unhappy with myself for letting myself get talked into a $420 pet treatment. It all looked good while it was still wet, but a lot of the stains came back that very evening. Your guy said there was a guarantee good for 30 days. When can you come try again? Name removed Phone number removed

Report a concern   November 15, 2013 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

safe for children, fast drying, excellent results

Report a concern   November 15, 2013 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt & very friendly & informative. Great job!

Report a concern   November 15, 2013 — Rated 9 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

left my carpet feeling great!

Report a concern   November 15, 2013 — Rated 10 out of 10 by Katherine Torrez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've tried other carpet cleaning companies but Zerorez by far has been able to handle our old carpet and given it new life. As your technicians work one can see the beautiful results before your eyes. We'll be keeping our carpets a bit longer before we replace them. We're very happy with Zerorez.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Evelyn Harman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were fun and knowledgeable and very thorough in their work. They worked with minimal disruption to the house and the results are amazing! !!!!!!! I have already told friends about your company and will use you again and not even entertain using another company! you should tjank the American Per Spa and Resort for the referral. Thanks Ev!

Report a concern   November 15, 2013 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris got out stains and made the carpet look like new. His side-by-side comparison of the before and after results was amazing.

Report a concern   November 15, 2013 — Rated 10 out of 10 by Gerald Jackson. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pre treat machine was something I've never seen before. Excellent job!


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