Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and polite and on time.

Report a concern   March 10, 2014 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets without any chemicals.

Report a concern   March 10, 2014 — Rated 10 out of 10 by D.J. Zeller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone with the company is friendly and knowledgable. I like the fact you don't use soap. I also think you clean better than the big name companies like Dalworth and ServPro.

Report a concern   March 10, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was awesome very professional and knowledgeable will use your company again

Report a concern   March 10, 2014 — Rated 9 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentlemen who cleaned my floors were exceptionally nice.

Report a concern   March 10, 2014 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe Martin was great. The carpet looked really good and he cleaned the tile. Price i thought was a little high for what we had done compared to past cleaning especially on the tile. The tile was looked great BUT i do wish there was a way to clean it all the way to the wall. You have this perfectly clean floor and this line of dirty floor along the edge. Need to find a way to clean 100 floor and carpet along the edge with what you pay.

Report a concern   March 10, 2014 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical approach and is still able to remove stains. This time I had great customer service from the technicion and sharing of information and other products that Zerorez has.

Report a concern   March 10, 2014 — Rated 10 out of 10 by W.W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are beautiful. This is the fourth time Zerores has done our carpets and we will continue to used your service.

Report a concern   March 10, 2014 — Rated 5 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I purchased the additional "pet cleaning" package for an extra $60 and my carpet still smells like dog pee.

Report a concern   March 10, 2014 — Rated 10 out of 10 by Joseph Miskell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You sent a technician out because of a stain the original technician could not get out. He removed the stain in a short period of time.

Report a concern   March 10, 2014 — Rated 7 out of 10 by J.R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

We did not get our gift card as advertised on the radio. We even mentioned the special. We were happy with the way the carpets turned out. They took significantly longer to dry than we were told though. Our socks were still getting wet over a day later.

Report a concern   March 10, 2014 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used other carpet cleaning services and I love how my carpets not only look clean at first but stay clean much longer.

Report a concern   March 10, 2014 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very efficient and on time, employees are always very courteous and friendly and explain everything. service leaves the carpet looking great!

Report a concern   March 10, 2014 — Rated 10 out of 10 by Carol Worthington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels very clean. We especially appreciated the care and skill of our technician.

Report a concern   March 9, 2014 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and looked great

Report a concern   March 9, 2014 — Rated 10 out of 10 by Tami Nantz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent! Ken was fantastic! I felt he was trustworthy, timely, detailed and friendly. I would highly recommend!

Report a concern   March 9, 2014 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua was awesome. Very respectful and helpful. I also love that you don't use chemicals.

Report a concern   March 9, 2014 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality service and honest estimates

Report a concern   March 9, 2014 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective and impressed with the whole process

Report a concern   March 9, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals or residues

Report a concern   March 9, 2014 — Rated 10 out of 10 by T.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tom Moody did a better job the second time around. Our carpets didn't take almost 12 hours to dry.

Report a concern   March 9, 2014 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional workers.

Report a concern   March 9, 2014 — Rated 10 out of 10 by B.A.S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well and service was excellent. Ron was my service rep and he did a great job.

Report a concern   March 9, 2014 — Rated 8 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Products - no chemicals or residue left but all extracted from previous cleaners.

Service - Seth could not improve any more.

I still have a problem with a strong urine smell in the dining room. What are next steps?

I can be reached at Phone number removed. Thank You.

Report a concern   March 9, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient service!

Report a concern   March 9, 2014 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service

Report a concern   March 9, 2014 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleanest my carpets have been since new ... love it !

Report a concern   March 9, 2014 — Rated 4 out of 10 by D.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet area and room still stink . I paid too much for same issue after your carpet treatment

Report a concern   March 9, 2014 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, thorough, technicians treated my items w care

Report a concern   March 8, 2014 — Rated 10 out of 10 by Kim. Pratt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Results!! On time, professional staff!


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