Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83878 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2014 — Rated 9 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep. was very nice , and professional .

Report a concern   March 13, 2014 — Rated 10 out of 10 by J.C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the way my carpet looks and feels after you're done.

Report a concern   March 13, 2014 — Rated 7 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Giving out coupons

Report a concern   March 13, 2014 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional serviceman

Report a concern   March 13, 2014 — Rated 3 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charges are very high

Report a concern   March 13, 2014 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   March 12, 2014 — Rated 10 out of 10 by Rick Smith. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was great! I will be calling again in the future.

Report a concern   March 12, 2014 — Rated 10 out of 10 by N.C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nolan was very friendly, professional, and educational. ZeroRez was able to come out the same day to provide excellent service at a high quality at a reasonable price.

Report a concern   March 12, 2014 — Rated 10 out of 10 by Patrick Hayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ron Self was very knowledgeable and personable I was very happy with the results see u soon

Report a concern   March 12, 2014 — Rated 2 out of 10 by P.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet is buckling up after being shampooed. I am about to put my house up for sale. Yikes!

Report a concern   March 12, 2014 — Rated 6 out of 10 by D.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It was more expensive than i thought it would be

Report a concern   March 12, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, easy scheduling, professional service techs

Report a concern   March 12, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or shampoos

Report a concern   March 12, 2014 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaned without chemicals

Report a concern   March 12, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always very knowledgeable and helpful. They do an excellent job and often explain what it is that they are doing. I like that no chemicals are used and that the time for the carpet to dry is about 2 hours. I have used Zerorez for about 4-5 years, now, and do not wish to have my carpets cleaned by any other company.

Report a concern   March 12, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought my carpets looked really good afterwards.

Report a concern   March 12, 2014 — Rated 10 out of 10 by O.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs that came to my house were fantastic!

Report a concern   March 12, 2014 — Rated 8 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Luke was very profissional ,but I felt that I paid more than I should

Report a concern   March 12, 2014 — Rated 10 out of 10 by Greta Goff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff at Zerorez were all very friendly.
Dwayne was the gentleman who did my carpets and asked
several times while cleaning if I was satisfied. How refreshing to work with a company who cares. Thank you to everyone at zerorez and to starling springer at KLTY for suggesting them

Report a concern   March 12, 2014 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was nice and polite. He did a good job.

Report a concern   March 12, 2014 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpet stretching was not completed and had to call you out again.

Report a concern   March 12, 2014 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people

Report a concern   March 12, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

personnel very professional... good follow-up after services

Report a concern   March 12, 2014 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked great and everything went easy and smooth! Thank you!

Report a concern   March 12, 2014 — Rated 10 out of 10 by Mary Moody Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks fabulous when you leave! Quick Dry! Professional and friendly empolyees!

Report a concern   March 12, 2014 — Rated 8 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am happy with the condition of the carpet and I know that I have had previous cleanings where they used "soap" but I though zerorez was suppose to get all that out. there are some areas that have that "soap crunch" but I am willing to use them again because the next time may pull out all that old soap.

Report a concern   March 12, 2014 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a good job.

Report a concern   March 12, 2014 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were very clean. Team very professional.

Report a concern   March 12, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the technician was very professional, on-time, and customer oriented; and I like there is no chemical residue using your product and cleaning procedure - - the 3 room special for $79 is a great deal

Report a concern   March 12, 2014 — Rated 10 out of 10 by Cassondra Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After living in our home for two years with five kids and two dogs, our carpets had gotten pretty filthy. We had tried to clean our carpets ourselves but when we did the dirt came back almost immediately. We called Zerorez and we could not have been more pleased with the out come. Not only do our carpets look almost brand new but they smell great also. Almost a month later and our carpets still look GREAT! The technician who cleaned our carpets was super friendly and didn’t mind all the questions we were asking him. He was able to explain exactly everything his was doing and was very respectful to us and our home. I would recommend Zerorez to anyone!!!

Thank you Zerorez!

Cassondra Wood - Fort Worth, TX


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