Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83878 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2014 — Rated 5 out of 10 by C.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The guy got there late. He did not have any shoes covers and he gave me a rush job he did do all of my in the den that cost me a extra $45.00 and I never got mt $100 gift certificate to the Diamond doctor. #Not happy

Report a concern   March 17, 2014 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that visited the last two times, Randy, was very pleasant and worked diligently and quickly while being very professional. I noticed a big difference in the look and feel of the carpets he treated. The brush treatment prior to the steaming made a big differnce, which I don't think had been used before. I would definitely recommend zerorez to friends and would request Randy return the next time I need them cleaned.

Report a concern   March 17, 2014 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

non-chemical, safe for kids, professional staff

Report a concern   March 17, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning service was excellent. I also requested that two chairs be cleaned which turned out to be less than satisfactory. Admittedly both chairs were extremely dirty and the service technician, Reagan, tried his best to clean one of them, the zerorez process failed so I declined service for the second chair. Not to be insulting but I was able to satisfactorily clean both chairs using my home carpet cleaning machine.

Report a concern   March 17, 2014 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Accomodating, efficient, and results were great!

Report a concern   March 17, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent techs, friendly and efficient.

Report a concern   March 17, 2014 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seem to get the carpets clean and doesn't appear to leave any residue behind that aids in the soiling of the carpets that much faster.

Report a concern   March 16, 2014 — Rated 9 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Max, your tech, help clean several very troubled areas. Everything is a lot cleaner in my high traffic areas. I was skeptical at first but I am glad I finally got it done. If your product says what it does than I am so thankful for Zerorez.

Report a concern   March 16, 2014 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's a really clean clean!

Report a concern   March 16, 2014 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   March 16, 2014 — Rated 10 out of 10 by Terry Ballluck Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was excellent!! He did a great job stretching and cleaning our carpets. He took time and care to ensure he provided a quality service.
He was friendly and polite.

Report a concern   March 16, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic

Report a concern   March 16, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyree displayed a professional, friendly manner when he arrived at our home. He worked efficiently and provided extra services as they were needed. Our carpets look clean and they dried quickly. We will certainly recommend your firm to our friends and neighbors.

Report a concern   March 16, 2014 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic, quick and professional.

Report a concern   March 16, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are professional and knowledgeable and get the carpet really clean.

Report a concern   March 16, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Max did a great job and we will use y'all again

Report a concern   March 16, 2014 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerores was effective and meds my 7 yr old carpet look new. The service was very warm, friendly and professional. There were no surprises . They were even a little early and called ahead as promised. I am very pleaed and will use them from now on.

Report a concern   March 16, 2014 — Rated 9 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The vacuum machine and the fact that there are no chemicals.

Report a concern   March 16, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to schedule, they were ontime, and they did a good job.

Report a concern   March 16, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   March 16, 2014 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the service, but did not receive a receipt for the treatment.

Report a concern   March 16, 2014 — Rated 0 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had urine treatment and can still smell pet urine.

Report a concern   March 16, 2014 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

The pet treatment does not remove the smell from the carpet. My couches were not moved and cleaned under. Jaime was very nice and efficient. All in all, I was happy with the service but will not get the pet treatment again. Thank you for a job well done.

Report a concern   March 16, 2014 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timeliness arrival, great customer service , carpet results, carefull execution of cleaning , tech went out of his way to make sure we were satisfyed

Report a concern   March 16, 2014 — Rated 10 out of 10 by Jennifer Juarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy chemicals, very good and clean outcome.

Report a concern   March 16, 2014 — Rated 10 out of 10 by G.O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have a well-used carpet and the products used by Zerorez provided the best cleaning of the carpet that we have had in a long time. The service man (Miguel) was courteous, helpful, efficient, and knowledgeable. He deserves an A-plus for his service.

Report a concern   March 16, 2014 — Rated 10 out of 10 by Burton Patterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time, efficiently provided service, communicated well (spoke English), friendly, helpful, got in and got out--exactly what I expect from a service company.

Report a concern   March 16, 2014 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional tech and great service.

Report a concern   March 16, 2014 — Rated 10 out of 10 by Rebecca Watson-Behrend Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez cleaned a dog stained carpet that I thought was beyond hope. The technician was professional He was very knowledgeable of the tools and solutions to use to get the best results.

Report a concern   March 16, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is amazing that it is only water. Plus customer service skills where excellent.


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