Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2014 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The wonderful employees and the extremely great results

Report a concern   March 4, 2014 — Rated 9 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job; clean carpets; friendly and helpful employee have already recommended to neighbor and friends

Report a concern   March 4, 2014 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really liked our technician Keith. He was careful and communicative, but got on with his job and did it well. There are a couple of stains that have reappeared after the carpet dried (coffee spots), but perhaps they will disappear over time.

We are happy. Tk you. We used your company at a friend's referral and because we have pets and like GREEN.

Report a concern   March 4, 2014 — Rated 8 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

My credit card was charged $10.81 more than I signed for. I called requesting a credit and am waiting.

Report a concern   March 4, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendliness of techs

Report a concern   March 4, 2014 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are safe

Report a concern   March 4, 2014 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, very professional, very clear about service and cost in advance, no chemical smell

Report a concern   March 3, 2014 — Rated 6 out of 10 by K.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

GREAT representative, GREAT results on dirty spots but 2 rooms totally still smell like dog peed after I "upgraded," toa ll the additional options totalling $400! Far cry from a $79.99 special! And no Fuller's voucher as was stated in the deal, rep. said I had to call to follow up on it since they don't handle the "promos"

Report a concern   March 3, 2014 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality if the products used were very impressive. I love the way my carpet looks, line a brand new product.

Report a concern   March 3, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with how my carpets look. Will most definitely use Zerorez again.

Report a concern   March 3, 2014 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast and friendly.

Report a concern   March 3, 2014 — Rated 5 out of 10 by D.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

if all your employees were like the second employee but first time was a huge disappointment

Report a concern   March 3, 2014 — Rated 9 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technicians are nice, polites. This is my second time and rugs did not come like the first.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Shirley Nelson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your young man was very knowledgeable. Also asked what I needed and we did a walk thru.
I will use you again and am considering having my tile floors/grout cleaned and sealed next month.
:)

Report a concern   March 3, 2014 — Rated 2 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpets were just cleaned on Friday. That is too soon to see how effective your product really is. The service tech, Cody, was very friendly and courteous.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Donna Havens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and very fast! The guys did a good job cleaning the carpet in the rooms I requested, and they were done in less than an hour!

Report a concern   March 3, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job on our carpets. They look brand new!

Report a concern   March 3, 2014 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not using harsh chemicals.

Report a concern   March 3, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and efficient. He walked with me and explained what he would do and how he would proceed. The product speaks for itself. Nicely done.

Report a concern   March 3, 2014 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were glad that Zerorez is a "chemical free" cleaning service. The tech, Keith, was very nice.

Report a concern   March 3, 2014 — Rated 2 out of 10 by S.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Left a big stain inside my front door where the hose was brought in the house. Chipped paint off the wall with equipment in one room. This after issues with scheduling and customer service on phone. All in all, with the exception of office and stairs, wasn't very impressed with cleaning. Left several stains and created a new one and had to drop $207 on top of it

Report a concern   March 3, 2014 — Rated 9 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is clean now.

Report a concern   March 3, 2014 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the calls from Zerorez responding to my initial reaction to the cleaning. You sent another technician to deal with the spots left behind from the initial cleaning and the spots disappeared!!! Thank you very much. I will be recommending Zerorez to my colleagues at work and will definitely use you all again.

Report a concern   March 3, 2014 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and displayed a can do attitude.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Daniela Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony did a fantastic job and reminded me why I have used Zerorez for all of these past 13 or 14 years! My 15 year old carpet, looks almost as good as when it was installed.

Report a concern   March 3, 2014 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service guy was very nice. Took most of the urine smell out of the carpets. Thank you!!

Report a concern   March 3, 2014 — Rated 8 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consistent price from quote to actual service.

Report a concern   March 3, 2014 — Rated 10 out of 10 by Annette Creamer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

not harmful to pets

Report a concern   March 3, 2014 — Rated 10 out of 10 by N.T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non chemical cleaning..Safe for pets.. Do the best job on cleaning my carpets. Always professional workers, who do a wonderful job and I am always more than pleased!

Report a concern   March 3, 2014 — Rated 10 out of 10 by F.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & friendly service - the technician explained everything in detail and we are very happy with the results.


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