What our clients think of us!

I really liked the technician that came to our house. He was very personable and knowledgeable about the carpet cleaning process.

Like the carpet cleaning in the past. Reagan from North Richland Hills was a good representative.

Quick, affordable, and my carpet looks great.

There were still stains remaining on the carpet. I was also expecting to have more of the original look and get rid of some of the heavy traffic area look.

Very professional and environmental friendly

The tiles were left with a residue on them and the floor did not look clean at all. The grout was definitely cleaner but even after mopping the floor has smears all over it. VERY disappointed

No chemicals.

I liked the fact that you had a good product and did not use harsh chemicals.
Name removed

Job well done

David did a great job providing detailed explanations of carpet cleaning technology. There were no high pressure sales tactics to buy additional services. Love the use of software on the smartphone to perform payments and invoices.

Oscar was so friendly and polite. He did a great job explaining what he would be doing and how long everything would take. A great overall experience. My carpets look fantastic and I will definitely recommend.

I absolutely love that Zerorez doesn't use chemicals in my home. I love opening the door to the smell of clean carpets! _

no chemicals

I am very pleased to know a carpet as old and stained as ours could look so clean and plumped up as it does after just one cleaning. I have to give it a few days to see if the stains bleed back through, but it looks great. Your service was very nice and personable even though I was not feeling that day. I feel much better when I walk through the house. It blessed my day.

call when you are on the way to appointment.

Our carpets didn't come out as clean as they could have been, seemed a little rushed on time since they came late in the day. Could could see spots easily in carpet even with the added charge to remove them and our carpet is only 6 years old. Could not show us results from other carpets that were way worse because it makes us think that our carpet should be easy to make look new again.

prompt service

We love that Zerorez doesn't use any harsh chemicals or shampoos. Typically when carpet cleaning companies do use harsh chemicals and products that stay in the carpet, the carpet gets dirtier faster because it attracts dirt. We have pets who have had accidents on our carpet, and Zerorez was able to use pet treatment that got rid of all of the pet odors. They were very professional and polite and there was no hassle or complications. Our experience was wonderful. In fact, just the next day we told our family members about Zerorez and they were very interested and wanted to check them out. They will likely use Zerorez in their own homes.

I like the end result for sure. The technicians are also very courteous and efficient and always give tips on how to keep the carpets in tip top shape.

Trustworthy results and professional and friendly staff.

Excellent on products ,services and personell.

do a great job at a fair price

Carpets look great

Technicians are polite and seem competent. And they are able to clean my area rugs right on my hardwood floors.
They are wool, and I put fans on them afterwards. All comes out well.

Arrive between the hours quoted and get the service address correct. Don't leave equipment behind on my front porch.

I was under the impression that furniture would be moved to clean, not just where people walk. Little things like a bag were not even picked up to clean under.

The carpets aren't stiff after the cleaning.
No fingerprints on granite counter tops after sealing process.

The soil on the carpet in the traffic areas did not come up. There are some dark place that look like grease on the carpet now that weren't there when they came out to clean the carpet. The carpet is only about a year old and it is soil and stain resistant carpet so the soil should have come up. There is was only lightly soiled but there was not an improvement in it. A supervising technician is coming out again on Saturday and my hope is that after that visit I can improve your rating.

I've had other companies clean my carpet and it still looked dirty afterward. A Zerorez cleaning is visibly different from the other companies. I'll never go back.

The courteous people from the time you call to set up service to the day of service and the team members that do the actual work.