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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent customer service both with making appointment and with carpet cleaning service
Leaves the carpets looking like new without any cleaning smells.
Better communication from the beginning on all costs involved.
Technicians were very friendly and curtious. Carpets came out very clean
Service by Darwin was very good and friendly. We opted for the pet protection for all rooms at an additional charge. Within 3 hours we began to see stains reappearing. We were told this wouldn't happen because we got the stain remover and protection.
I really hope they come back and get the stains out.
Healthier way to clean with competative pricing. Plus near incentives(water park tickets)
Very polite, efficient and competently professional.
The service men were prompt to the timeline they gave us. There service was well done.
Professional service
Did a great job on my carpets...will use them again
Fast and coutious service
every thing seemed to be good, I do know that my carpets look much better
It does what you say it will and the service people are extremely nice, approachable and knowledgeable.
that they are green products I would like the same tech to return the next time our carpets are c leaned
they do the job and they looked like new
I appreciate the courteous technicians and the excellent customer service the Zerorez team always provides. But the main reason I consistently use Zerorez products and services is because the cleaning solutions and methods seem to be the most effective and safest for my home and family. Y'all are the best!
Friendly staff, prompt and efficient service.
Joe did aaa great job on my carpets and was friendly and professional
The service was outstanding and the carpets look beautiful! Thank you Zerorez! Dan Jackson was my service person and he was very professional and courteous, even helped me move some furniture!
I hadn't used you before so this was my first Zerorez cleaning. I was extremely pleased with the results and the technician was very courteous. I will use your services again for sure.
Luke was extremely knowledgeable concerning product, technique and stain removal. Was extremely personable and efficient. Carpets were much more clean than previous vendors.
Great technician! I like that the product doesn't have a strong smell and that it dries quickly.
No heavy odor
You advertise on Christian radio and your actions match your words
Our carpets look really nice!
Max was amazing! He thoroughly went through the entire house with us before and after he cleaned! He and Ivory were so polite and we will be requesting them in the future!
Excellent products and service; service reps are always knowledgeable, professional and friendly!
Thorough and quick
I guess my expectation were high after listening to the many commercials. But I was a little disappointed.
The service is great.
Joe Martin did an excellent job. However, I was very shocked to see on my invoice when I looked at my email that $10 had been added for "009 Fuel Charge." I was never told about this extra upcharge when I booked the service nor was I told by Joe when he charged my credit card. I, therefore, want this charge credited back to my credit card. Adding charges to invoices that are not told to the customer is a VERY BAD business practice!!!