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based on 84682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
let your customers set time that you come
This is the second time I have used Zeroez and I was pleased again with the results. Carpet looks brighter and clean. They did a very thourough job, he didn't just run through it as fast as they could.
natural prompt professional
I liked the professionalism of the men who came to the house. They were very respectful and personable. They also got all the stains out but paint!
Very nice man, Fabian, who was my technician.
Courteous service
It was quick, quiet, and got the job done without disturbing our every day lives.
The carpet was fine, but I was not empressed with the cleaning of my tile. There was clearly about two inches around the perimeter that wasn't cleaned. I mean seems like you guys should have an attachement that gets those areas. And not to mention behind the toilets, that's the worst part.
green products used - operators very professional - job done on time - as promised.
Beautiful job. Nice serviceman.
it seemed to really clean our carpet and tile. I never had my tile professionally cleaned before and it really turned out nice.
The technician was friendly and on time and did a wonderful job.
I already recommend Zerorez to friends and neighbors. I love the way you honor your commitment to be on time and also contact me a day or two ahead to remind me of the appointment.
PH 11
The technician took longer than I expected. Other than that I was satisfied with the service.
It is a great service. The science behind the service makes sense.
Joshua and Anthony were very professional and offered tips to making my carpet last as well as additional services Zerorez provides. I look forward to my annual cleaning now thanks to them and the Zerorez team!
Carpets looked great. Technician was on time and friendly and did a great job.
Zerorez did a great job, sometimes it takes a couple weeks to really make sure. I am very happy with the man that did the work, both professional and personable. So far carpet looks great...
From the commercial, I expected more of the soiled traffic are and staining to be removed but, I don't see any discernable difference in this process and conventional methods
Cleans well, no chemical smell
they cleaned up spots we have not been able to remove for years
I'm still waiting to hear from you with regard to the areas that need brightening(?). Other than that, until I hear I can't respond.
The service - timeliness, answered all our questions and the carpets were cleaned well
I love that there are no harsh chemicals used - and your technicians are always so friendly and knowledgeable!
We like how clean the carpets look and feel. We also like that the same representative comes each quarter if we ask for him. Joshua is professional and efficient. He is kind and understands our needs. There's no pressure - just the facts - and the prices are what they quote - no funny stuff at the end.
The only bad thing is the fuel charge. I would think gas is a cost of doing business.
I love the way my carpet feels after it has been cleaned. Soft not crunchy.
Even with the pre treatment, pet stains were not removed. When a special light was held over the carpet, all pet stains were still there.
Technician was great The only problem was that my carpets were to saturated with water and were still wet the next morning!