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based on 84682 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that my carpet doesn't have soap residue in it. And it looks just beautiful!!!
The service tech was extremely helpful, friendly, yet professional. He quietly went about his work while I was able to continue working in my home office. The job was well done and I appreciated the extra bits of advice Luis gave me regarding keeping dogs from messing up the carpet in the future.
He deserves a bonus for the hard work and attitude
No soap
Service man was very professional, provided excellent service and conscientious
Our carpets are still wet in places in each room and its 33 hours after our technician finished. Because they stayed wet for so long, we have been tracking chemicals on our wood floor since yesterday and now there's a film on much of our wood floor.
On a positive note, our technician was very courteous and worked hard.
Excellent cleaning.
very friendly service and always within timeframe given
Great service
You arrive when you said you will. The cleaning works and the technicians are very knowledgeable
Nothing. You're very good. Just didn't expect to spend almost 300!
Best cleaning job
Non toxic cleaning solutions. Plus Tommy Watson was professional and did a great job!
Tech were very friendly
Products top notch as well as services. Agent Jesus that clean my carpet and tile was very knowledgeable and pleasant.
They do a good job!
The technician that did my house was knowledgable, profesional and sold your process well. You have an ecxeptional employee representing your company
No chemicals, dries quickly! Cleans well
The fresh smell even though my carpet is 25 years old. It comes out so clean too.
The professional service and quality cleaning.
Excellent employees and service. The floor tile and carpet looked great when they were finished.
Area near baseboard/wall was not cleaned very well, when all areas were completely dried thes areas did not look any better than before cleaning.
The stains we had are lighter. Sears and Dalworth could not get them out or make them lighter
I have a stain that didn't come out. I need to call and get an appointment for a spot service.
Neat, courteous technicians, good telephone customer service, excellent high powered cleaning equipment.
Service Tech, Tommy Watson, went above and beyond. Very knowledgeable- he serviced 2 properties that we own and did a great job. I will ask for him again.
I was not quoted a price for pet stains treatment before they were started. and the technician charged me $120 for 3 spots that were basically in the same area, so my price went from the originally quoted $129, to over $260 somehow. If I had ANY idea that just treating 3 small stains would more than double the price, I would not have used your company. The stains were not cleaned well and all the traffic areas looked the same afterwards. All the technician said was "didn't I tell you how much the pet treatments were?" I feel that I was not treated fairly and was stuck paying the price for your technician not being thorough in his information.
not all stains came out- several things were extra charge that i thought should be included
Professional, efficient service
Excellent cleaning. Kyle Rogers was most professional and very friendly. All of your Techs need to be like Kyle. I will use Zerorez for my cleaning company from now onl
I love how fresh the carpet smell and how it feels like new carpet as I walk across it barefoot.