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based on 83909 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always great service and I'm amazed how good my carpets look. I have one room that has had anything from automotive grease to dog stains and when Zerorez leaves the carpet looks brand new!
Lack of chemicals and the floor is very clean.
Green technology and great customer service
Staff was very helpful. Service was good.
Technicians are the best
The stains do not come back. This is the only company I have used that the stains that have been removed do not return.
Not as toxic as others.
Great deal! Carpets look great
I was very impress with your tech and the time he took to explain all the details.
Dries quickly, spots don't reappear.
Everything!
Smells good, very clean, very nice employee...thanks for great service!
Prompt for appt. conscientious tech
I only wanted the 4 rooms for $99 special. I showed the cleaner what I needed cleaned (which included 2 rooms, a hallway and stairs) for the $99 special and he said he could do it. He talked me in to cleaning 4 other rooms for $30 each. So adding this up in my head, I'm thinking the cost would be around $230 before tax. The total was $320 after tax! He never mentioned once that the stairs were extra - and $60 extra at that! Not only do I feel duped about the added stairs charge, but for the 4 rooms for $99 deal, he really only cleaned 2 rooms plus a hallway. I chose zerorez because I really thought you were a more reputable company. I was really hoping you would be totally up front about ALL charges. But I guess I am still on the lookout for an honest company with no hidden fees.
Usually the carpets have really looked great, but this time, probably because of the age of the carpets, I have had to request someone to give me a better solution.
Miguel did a very good job. He worked to get out stains in the carpet and furniture. I will definitely recommend your service; however I will relate that it is costly.
How well carpets look after
Clearer pricing for the customer . Too many deals that vary .
I feel my carpets are cleaned with minimal chemicals
I did not like all the added options. Stain spotting, travel charge, etc.
The services were great.The entire process was very fast and efficient. The results were better than we anticipated.
The technicians were polite and friendly. It was a pleasure having them in our home.
A few stains still noticeable. Carpets smelled awful downstairs after service. Not convinced that Zerorez is better than any other carpet cleaning service.
The re-do was excellent. The guy took time with the spot in the bedroom and got it 80% out of the carpet. Thanks
Reagan was great! 200% better than our last technican.
The technicians were professional and did a good job.
No wired residue or odors - it's just clean and feels lovely again! Fast and efficient stain removal! Prices are reasonable!
Good employee very conscientious and careful and respectful.
ON TIME. GREAT JOB CLEANING THE CARPET. CHARGED WHAT THEY QUOTED. WHAT'S NOT TO LIKE.
I love the products and I love the servicemen. They have always been so nice and helpful. Kyle and Keith did a fantastic job!! Our carpet looks great!!
YOUR SERVICE GUY WAS GREAT. WILL REQUEST HIM NEXT TIME.