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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought Patrick, my technician, did a great job on our carpets. He gave me all of my options and worked with me on price. So far the carpets look great, and we hope that the stains will not come back as they have in the past.
I like that it's not chemicals. I don't see much carpet being stretched like other companies have done
Always a good job and very courteous technicians.
You were on time and very clean. My technician was courteous and polite and explained everything.
You arrive during the scheduled appointment window and do a spectacular job.
They do a fantastic job. The carpets look like new. It also solved a problem we had with our kitchen floor. I could never get it clean, but it now is.
Natural
The carpets look wonderful and the technician,Edward, was so nice and very professional.
The technician was on time, and did a very good job cleaning the carpet.
The whole approach to carpet cleaning. the after service products are quite good also.
Cesar (our technician) was quite knowledgeable, very helpful and friendly. I reommend zerorez and Cesar aato anyone.
Clean carpet
It resolved the pet stain and odor issues I had. Very satisfied. Dan Jackson demonstrated both expertise and enthusiasm as he explained my options for pet issues.
service and product were outstanding. very knowledgeable staff. I would recommend your product to everyone.
Very professional. Did a great job. Removed a stain!
Fast, Courteous and stand behind your services!
Excellent service from the crew. The guy should be nominated as one of the best employees
do a good job with cleaning. people who come to the house are polite and seem honest. Jesus was very good.
My carpet looked new after it had been cleaned by zerorez. The technician was also very professional.
The technician was very informative and knowledgable about my 18 year old carpet. He took the time to listen to my concerns and offered solid advice to fix several issues. Very pleased with results!
They are chemical free!!
All natural and stains do t come back unlike with traditional steam cleaning.
I love the way the carpet looks and smell when it is cleaned by Zerorez. Max did an awesome job of cleaning my carpet. He's always so courteous and hardworking. The new guy with Max was good too.
Your services are chemical free making my carper stay fresh and clean longer. The Zerorez techs are courteous and do their job quickly and efficiently. I love Zerorez!
Product: I like the lack of soap residue and the fact the dirt is sucked out of my carpet and house, not just swirling the dirt around. Price was very fair.
Service: Technician was very professional and competent.
There was a ton of moisture in our home after this cleaning. We only had 3 rooms and stairs done this time, but it still had spots of wetness 24 hours later and extreme humidity.
I was not there to meet the technician, but he was very helpful and professional when I talked to him on the phone.
they work!!!!
Joe did a great job cleaning our carpets and repairing the carpet in our master that had water damage! Our carpets look fantastic! Very pleased!
Your tech was late
I called Zerorez because we inherited a house and needed it cleaned and sanitized prior to moving in, due to my severe allergies. The house had a lot of smoke and musty moldy smell that was tearing me up!!
My favorite part was the technician, Darwin!! He took the time to explain the process, as well as allay my fears of allergic reactions to the products. He did test areas, allowed me to be near enough to see if i had a reaction while he went on to another project. He cleaned the ductwork VERY WELL until no more debris came out!! Cleaned and sanitized furniture and made it like brand new!!! And even managed to make the ugly old carpet look and smell great!!!
Our entire house now smells like brand new!!
My current neighbor, Uncle John, has been using Zerorez for a while and liked them, so i figured i would try them. I will DEFINITELY be keeping their number for future use!! And always hope i get Darwin again!! Thank you Zerorez and Darwin!!!
Kyle and Jay were awesome! Very professional, explained what they were doing and did it in extremelyquick amount of time. Excited to hear about the fiber protectant. Carpets look great!!