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based on 83908 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Job well done
HE DIDN'T REMOVED A STEIN THAT WAS REMOVALABLE IT WAS JUST DOG PEE. HE DIDN'T TELL ME ABOUT CARPET DEODORANT AFTER A CARPET IS CLEAN THEY USUALY DO THAT SO THIS BROUGHT THE SMELL WORSE AFTER IT WAS CLEANED. HE SEEMED TO BE IN A HURRY TO LEAVE DIDN'T ASKE IF I WANTED ANYTHING ELSE.
Tech showed up on time, called ahead, very professional
Did not get my discount or gift fo being a repeat customer
Amazing! I didn't think the carpets would ever look new again nor did I believe they could eliminate the pet odors! Wonderful job!! Plus, I've had many many compliments on the carpets!
Always a good job.
My rugs look like NEW again. Our allergies go away. I so love the way you picked up paint and charcoal from the rugs.
No chemicals used
You don't use chemicals to clean the carpet
How clean it got my carpet, & how it got the big stains out!
Your service technicians were great, efficient, and accommodating.
Great technicians.
Friendly and thorough technician.
Green cleaning technology.
Our technician was great! I have only good things to say about him, but he needs new hoses. The hose leaked badly and we had a lot of mopping up to do together.
My carpet looks great now. The gentleman who did the work was very professional, courteous and prompt.
Good customer service. Very clean.
The services was outstanding, the pet odor is completely gone. We didn't have the usual wet pet smell that comes with getting the carpet clean until it dries. Ricardo did an excellent job; we will be requesting his service in the future. He was professional, polite and understood his product and what it could do for us. He explained everything very well and was very mindful of our pets and home. Overall Ricardo provided Exceptional service.
I was lied to about the price. The tech told me one price and then charged my credit card over a hundred dollars more. Took me several times calling to get the issue resolved by manager Lea who was not concerned with the issue at all. To me that is FRAUD!
Use of green products and lenght of time spent cleaning carpets
My only concern was how wet the carpet was at end
Luis was professional and thorough.
Serviceman Joshua is so friendly and helpful.
The quality of service provided.
Nothing really. The cleaners were friendly and courteous, they arrived on time, finished quickly and so far, we are pleased with the results. Joshua and another guy were the two that came to clean our carpet.
Your technician took time to explain the process, charges and provided me with choices but at the same time explained what was best.
The carpet gets super clean. The price is great. The workers are super nice & do a great job.
The service technician was professional, knowledgeable and friendly.
The product cleaned our carpets extremely well compared to other companies we have used in the past.
Effective
My carpets always look the best after cleaning.
I like the tool that takes out additional pet hair.
Justin did a fantastic job! We were thrilled.
Quick an painless.
Quality & Service are top notch. Have been very happy with services performed.