- Phone: (214) 372-5326
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based on 83909 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Neat, courteous technicians, good telephone customer service, excellent high powered cleaning equipment.
Service Tech, Tommy Watson, went above and beyond. Very knowledgeable- he serviced 2 properties that we own and did a great job. I will ask for him again.
I was not quoted a price for pet stains treatment before they were started. and the technician charged me $120 for 3 spots that were basically in the same area, so my price went from the originally quoted $129, to over $260 somehow. If I had ANY idea that just treating 3 small stains would more than double the price, I would not have used your company. The stains were not cleaned well and all the traffic areas looked the same afterwards. All the technician said was "didn't I tell you how much the pet treatments were?" I feel that I was not treated fairly and was stuck paying the price for your technician not being thorough in his information.
not all stains came out- several things were extra charge that i thought should be included
Professional, efficient service
Excellent cleaning. Kyle Rogers was most professional and very friendly. All of your Techs need to be like Kyle. I will use Zerorez for my cleaning company from now onl
Most stains did no come out
It was a great experience. Dar win was soon knowledgeable and friendly.
My carpet and tile looks great! Your service man was very good.
Edward was very personable and knowledgable. He gave us options and let us decide without pressure. He did a very nice job.
Courteous, dependable service at reasonable prices.
Wonderful employee who came and cleaned. Very kind, detailed. Did his hardest to solve our carpet problems.
No residue. Dries quickly.
Friendly service techs - professional, honest, efficient etc. Both times I have used Zerorez it has been great! Thank you for providing a good Customer Service experience!!!
You did not show up both times you said you would. You called the first time and said a truck had broken down but then were late for your 4pm appt.
We have a few stubborn stains, but other than that, fast and friendly!
The level of professionalism was below average. Also, an area on the sofa was missed and a follow up visit was necessary. Not what I expected from this company.
Quality of work.
GREAT JOB!!! I HAVEN'T SEEN THE CARPETS SO CLEAN SINCE WE BOUGHT THE HOUSE 8 YEARS AGO. MIGUEL WAS GREAT, HE TOOK THE TIME TO ASK WHERE THE PROBLEM AREAS WERE AND MADE SURE AL STAINS WERE REMOVED. GREAT SERVICE, I COULN'T BE HAPPIER WITH THE RESULTS AND THE SERVICE.. THANK YOU SO MUCH!
We really like the gentleman that came out to clean our carpets! He explained all options to me and let me make a decisions based on the information provided to me first.
Had the wrong time in system. We received a confirmation for 9 am but didn't show up until 12
Very efficient. Knowledgable & personable cleaning employees.
No residue left. The carpet comes out clean and soft. Employees are always courteous and personable.
Please call at Phone number removed
Your team does a great job of cleaning and removing stains and odors.
Friendly,thorough, effective.
Professonal, courteous. Cleaned 1/2 of a sample piece of carpet to show me the improvement. Took advantage of the free tile cleaning. The tile hasn't looked this good since I moved into the house in 2000. Of course, I bought the sealing so it will stay that way!
Environment friendly products. And your service is great. Prompt, friendly and courteous technicians. Recommend Zerorez to everyone I can. thanks you your good service.
Friendly and on-time service. Very thorough cleaning

I have a stain that didn't come out. I need to call and get an appointment for a spot service.