Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 13, 2014 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have correct quote printed prior to appointment

Report a concern   October 13, 2014 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have always had a good experience with your company. This time the service was exceptional. The technician worked very hard and did a wonderful job. I am sorry that I have forgotten his name. It may have been Rich.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Terrence Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was fantastic.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Joe Black Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Crew called and said they could come out early which was great. Friendly and did their job quickly and thoroughly. Carpet looks great.

Report a concern   October 13, 2014 — Rated 0 out of 10 by L.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not show up or call on appointment day.

Report a concern   October 13, 2014 — Rated 2 out of 10 by C.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tile in the kitchen was cleaned, but looks the same. Certain areas seem darker than before, seems like the seal did not dry and still looks wet. Two different Techs came out, but looks the same. Last Tech said a manager was going to contact me...still waiting.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Melissa Carver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a great job, are friendly, & leave my home clean & fresh!

Report a concern   October 13, 2014 — Rated 6 out of 10 by S.J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician was great The only problem was that my carpets were to saturated with water and were still wet the next morning!

Report a concern   October 13, 2014 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

let your customers set time that you come

Report a concern   October 13, 2014 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the second time I have used Zeroez and I was pleased again with the results. Carpet looks brighter and clean. They did a very thourough job, he didn't just run through it as fast as they could.

Report a concern   October 13, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

natural prompt professional

Report a concern   October 13, 2014 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the professionalism of the men who came to the house. They were very respectful and personable. They also got all the stains out but paint!

Report a concern   October 13, 2014 — Rated 10 out of 10 by Susan Money Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice man, Fabian, who was my technician.

Report a concern   October 13, 2014 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service

Report a concern   October 13, 2014 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick, quiet, and got the job done without disturbing our every day lives.

Report a concern   October 13, 2014 — Rated 0 out of 10 by A.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was fine, but I was not empressed with the cleaning of my tile. There was clearly about two inches around the perimeter that wasn't cleaned. I mean seems like you guys should have an attachement that gets those areas. And not to mention behind the toilets, that's the worst part.

Report a concern   October 13, 2014 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

green products used - operators very professional - job done on time - as promised.

Report a concern   October 13, 2014 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Beautiful job. Nice serviceman.

Report a concern   October 13, 2014 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it seemed to really clean our carpet and tile. I never had my tile professionally cleaned before and it really turned out nice.

Report a concern   October 13, 2014 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and on time and did a wonderful job.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Jan Learing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already recommend Zerorez to friends and neighbors. I love the way you honor your commitment to be on time and also contact me a day or two ahead to remind me of the appointment.

Report a concern   October 13, 2014 — Rated 10 out of 10 by John Pierce. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

PH 11

Report a concern   October 13, 2014 — Rated 7 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician took longer than I expected. Other than that I was satisfied with the service.

Report a concern   October 13, 2014 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a great service. The science behind the service makes sense.

Report a concern   October 13, 2014 — Rated 10 out of 10 by Kristen Kuykendoll Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua and Anthony were very professional and offered tips to making my carpet last as well as additional services Zerorez provides. I look forward to my annual cleaning now thanks to them and the Zerorez team!

Report a concern   October 13, 2014 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked great. Technician was on time and friendly and did a great job.

Report a concern   October 13, 2014 — Rated 9 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez did a great job, sometimes it takes a couple weeks to really make sure. I am very happy with the man that did the work, both professional and personable. So far carpet looks great...

Report a concern   October 13, 2014 — Rated 5 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

From the commercial, I expected more of the soiled traffic are and staining to be removed but, I don't see any discernable difference in this process and conventional methods

Report a concern   October 13, 2014 — Rated 9 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well, no chemical smell

Report a concern   October 13, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they cleaned up spots we have not been able to remove for years


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