Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 18, 2014 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets get extremely clean and stay clean for longer than with other systems.

Report a concern   October 18, 2014 — Rated 8 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I call Zerorez based on two different referrals from friends who had recently used your service. But, when I mentioned that, there was no thank you for the friends who recommended Zerorez. I think you should provide some type of coupon for the customers who refer Zerorez. A savings coupon whould guarantee that they would continue to use your company.

I also think that you should make some type of savings available for your first time customers. Anything you can do to guarantee repeat business would be a good thing!

Report a concern   October 18, 2014 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That it is all-natural and does not leave a chemical smell or residue unsafe for children and pets.

Report a concern   October 18, 2014 — Rated 8 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

The gentleman that came was very courteous and fast. I suppose I was hoping the carpets would be more fluffy and seem brand new after.

Report a concern   October 18, 2014 — Rated 9 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 18, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No products that have residue. Nice technicians.

Report a concern   October 18, 2014 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff is very professional and get the job done right the first time. This is my 2nd time using them if u want quality service the no worries call zerozez

Report a concern   October 18, 2014 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are green!!!

Report a concern   October 18, 2014 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile clean was exactly what we needed. Carpet cleaning was great too but the tile was a life saver! Thanks!!

Report a concern   October 18, 2014 — Rated 9 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, and thorough

Report a concern   October 18, 2014 — Rated 10 out of 10 by James Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are long lasting and it makes the house feel new again.

Report a concern   October 18, 2014 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, courteous service, good value and thorough.

Report a concern   October 18, 2014 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was professional and delivered as advertised! Thanks!

Report a concern   October 18, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Each time, the service technician was very professional. I was asked to look at my carpet before they left and to point out areas that needed extra attention. In both cases, I did not notice any areas needing attention while the technician was there and the floor was wet. Everything looked uniform at that time. In both cases, however, I noticed spots that remained after the carpet had dried. Even so, I would definitely use Zerorez again and will definitely recommend the company to my friends. I was impressed that the floor did not take so long to dry. Now, I am waiting for my free restaurant gift card!

Report a concern   October 18, 2014 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendliness of employee and good job

Report a concern   October 18, 2014 — Rated 9 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The reputation of the company stands out.

Report a concern   October 18, 2014 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Through and professional

Report a concern   October 17, 2014 — Rated 0 out of 10 by J.A.M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Was told the special was a gift card and something with upholstery. When I asked about upholstery the guy said he knew nothing about it. I was told the guy would move up to 50 pounds but he just went around our 2 end tables. They are deep 4legged where he could go through with out moving but chose not to. He was a really nice guy, though he just seemed pressed for time. I was really impress with how clean the tile grout looked after he showed a small sample of how it worked

Report a concern   October 17, 2014 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent cleaning and individual - Tyonne

Report a concern   October 17, 2014 — Rated 9 out of 10 by Paula Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very professional

Report a concern   October 17, 2014 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The less chemicals, the better!!!!

Report a concern   October 17, 2014 — Rated 9 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and easy and friendly technician

Report a concern   October 17, 2014 — Rated 10 out of 10 by Emily Ragsdale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, no chemicals, and it WORKS!

Report a concern   October 17, 2014 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every time you have cleaned our floors they come out looking brand new.

Report a concern   October 17, 2014 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service and products

Report a concern   October 17, 2014 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   October 17, 2014 — Rated 10 out of 10 by L.A.S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Y'all did an amazing job! My carpets look fabulous and I will need your business in the future! Thank you!

Report a concern   October 17, 2014 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and polite technician. Quality work at an affordable price.

Report a concern   October 17, 2014 — Rated 1 out of 10 by R.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel the service tech did not listen to my request and over charged me. He also was supposed to so a free 100 aw ft of tile which was not done yet he put it on the invoice. I called the office and spoke with Jeff and requested to speak with a supervisor and the call was never returned to me. I have been a long term customer and I am not sure I will continue with this company

Report a concern   October 17, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was great. Very polite, knowledgeable and did a great job! I have heard advertisements about Zerorez for years on the radio and am glad I had them out to clean my carpets and tile. I will definitely use your services again!


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