Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83909 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2014 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees were professional, flexible, and attentive to our needs.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the technician was very knowledgeable and explained everything to me

Report a concern   October 15, 2014 — Rated 10 out of 10 by Lisa Aceves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seems like the process removed all dirt and left carpets looking new

Report a concern   October 15, 2014 — Rated 10 out of 10 by Chuck Wright; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and service were excellent.

Report a concern   October 15, 2014 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is very good and I appreciate it

Report a concern   October 15, 2014 — Rated 4 out of 10 by V.A.A.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet cleaning was ok not special. We sent our oriental rug to be cleaned. It took four weeks. The technician told us they would touch up the color. That wasn't done. We sent the rug back yesterday for that. We'll see if that is done.

Report a concern   October 15, 2014 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like no soaps, chemicals being use. The man who clean our carpets was great really a nice guy. And no after smells.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service tech!

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning removed spots that we couldn't get out previously, and the carpet looked better than it has in years.

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great at the moment. Waiting to see if stains come back.

Report a concern   October 15, 2014 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin - our service provider. Went the extra mile. On time and courteous.

Report a concern   October 15, 2014 — Rated 10 out of 10 by J.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was courteous, effective, and wanted us to be happy with his service. I liked that the products used are green, and there was no 'weird' feel to the carpet after the service. Our carpet is clean, and the traffic areas are much improved - the carpet is not so packed down in those areas

Report a concern   October 15, 2014 — Rated 10 out of 10 by Leon Roddy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The complete cleaning process. my carpets are so clean I want to sleep on the floor/

Report a concern   October 15, 2014 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals/ soaps used that cause more dirt!

Report a concern   October 15, 2014 — Rated 5 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Great service, nice guy. Got rescheduled on the night of the day of scheduled service to a few days later between 11 - 2 after moving all the furniture, and then when the rescheduled date came around nobody showed up. I called and somebody managed to come that night. Wife stayed home all day waiting. I really need an A/C cleaning. Can't afford the $350, would love a discount.

Report a concern   October 15, 2014 — Rated 10 out of 10 by Andy Clymer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they work

Report a concern   October 15, 2014 — Rated 10 out of 10 by R.M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good job on old carpets. Miguel was especially proficient at his job.

Report a concern   October 15, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Gentleman that came out was very nice and knowlegeable. Almost all stains came out and I like the fact that you use green products. Its better for my pets and myself.

Report a concern   October 15, 2014 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, exceeded my need, did a great job.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable, helpful, and friendly!

Report a concern   October 15, 2014 — Rated 5 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My expectations were that you would be able to treat, or make less noticeable, the minimal pet odor. It remained after the cleaning and other than a reason it would remain, nothing was suggested by the technician to minimize it.

From your commercials, we did expect more in this area.

Report a concern   October 15, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always on time, very professional and take time to work on spots that need attention

Report a concern   October 15, 2014 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process and Tech were very professional. The carpets looked very good. I would likely use your firm again.

Report a concern   October 15, 2014 — Rated 9 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet dried very quickly and the cleaning gave the house a "new" smell.

Report a concern   October 15, 2014 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything smelled very clean afterwards.

Report a concern   October 15, 2014 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked our technician. He was very personable and answered all our questions. I also really liked the smell of the carpets and my home after the cleaning.

Report a concern   October 15, 2014 — Rated 10 out of 10 by Adam Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Service Consultant was very knowledgeable.

Report a concern   October 15, 2014 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No dangerous chemicals or residue left behind.

Report a concern   October 15, 2014 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional

Report a concern   October 14, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Caesar is wonderful, very personable and hard working. Quality cleaning and prompt service. I will always ask for Caesar in the future.


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