What our clients think of us!

committed to get job done! unfortunately they scratched our limestone floors in several places- will call to explain. thx kk

Your reperesentative was very courteous and did an excellent job in cleaning our carpets. I would strongly recommend Zerorez to anyone.

I don't think anything at this point. I have very light carpet and some stains refuse to come up.
You've tried your best.

The pet stains I hired you to remove looked great when Darwin left my house. But, once the carpet was fully dry I can clearly see they are still there.

I like the steam cleaning w/no soap.

was charged $29 per room (4) although i showed the coupon from zerorez that says 3 rooms for $99, 1 room free prior to cleaning. tech reiterated that i will only be charged for 3 rooms.

nothing keep doing what you do

Service man was on time, worked quickly and did a good job.

The carpet always feels so good under bare feet.

Austin knows his products and services. He did an excellent job for us.

I am a Realtor in Denton and I have used you in the past. I called to get my sellers home done and I asked the girl on the phone if I could get adiscount on my own personal home that is sold and we are closing on Decmber. She told me no that it was not company polocy. That I got the special on the home that is it

So I will refer other folks that will will appreciate repeat business

The carpets were still damp much, much longer than the three to four hours I was told. Also, some spots disappeared briefly, but then came back after traffic flow started back through the area. That being said, the technician was polite, on time and professional.

Quick and reliable service. The product used to remove the rust spot on the carpet was amazing!

EVERYTHING!!! The carpets have not looked as good as they do now, in years. The guys who came out to clean were very nice and knowledgeable, and did a good job. As soon as we get a little extra, my sister and I are gonna call you again, to do the 4 bedrooms in the back of the house. The carpet back there is not as dirty as the front, but it does need to be cleaned also. I really want to say thank you, you are as good as you are advertised as being. I still can not get over how much difference they look.

The technician, was polite, good listener, friendly and giving some tips how to take good care of our carpet. First time I hear from a technician, that vacuum the carpet after two
days of cleaning.
That's the reason why I've been using Zerorez, 4 times already because you have a different way of cleaning a carpet. Very nice Zerorez. Thank you!!!

The feature of your product that I prefer is the fact that after cleaning - there is very little, if any, dampness of the carpet. Your personnel are always polite and efficient - they come to the home ready to work with as little as possible of any delay.

I have used Zerorez before, and I requested this service with full confidence that I would be pleased with the outcome again. I am.

Thanks for asking ... I will contact Zerorez in the future as my needs require service.

Mary Ann Seward
Carrollton, TX

The service technician was wonderful. He was efficient and very detailed oriented. However, now that the carpet is dry and I have inspected the problem areas that were treated, there is really only one that was completely taken care of. I still see very obvious stains throughout the house. I know that not every stain can be eliminated, but from your advertising I hear on the radio, one is lead to believe that it can be. Either live up to your claims, or just don't advertise them. To repeat myself, I am not holding the technician responsible for this at all. He was wonderful. I just think your product is not what it is endorsed to be.

I love your professional staff. I have always have had someone who knows what they are doing and is an expert on the product Zerorez .

I love the service, everybody from the customer service operator to the cleaning technician have always been very nice and helpful.

it feels so clean

Quick, efficient, effective

There is a spot now in our dining room that wasn't there prior to the cleaning. Would like for someone to come look at it maybe next week, as we have a house full this weekend.

Thanks,

No chemical use.

The service representative (Jay Gonzalez) was outstanding. He carefully looked over the stains and called for additional information to his manager. When the cleaning was completed the carpeting looked almost new. Thank you for a job well done.

The service technician was fantastic. He was personable and yet focused. The carpet and tile look like new. I will see you again next year.

If the rating was just about your product and service man, Fabian, I would give you a 10! Unfortunately, I did have a small problem with booking the call. You sent me an email with a returning customer special. I reserved a time through the email you sent, but after a week, I had to call the office. I explained this to the person taking the appointment, but he didn't seemed concerned or apologetic.

THE WORKMANSHIP IS GOOD AND THE TECH'S APPEAR TO BE DEDICATED TO DOING A GOOD JOB. I HAVE USED YOU IN MY HOME AND THIS WAS THE 1ST TIME, IN A RENTAL APARTMENT. SOME STRETCHING WAS DONE, AND THE RESULTS WERE GOOD, BUT, THE FEE, FOR THE TIME SPENT DOING THE WORK, WAS A BIT HIGH, BUT NOT OUTRAGIOUS. THE CLEANING PROCESS APPEARED TO BE GOOD, BUT, WAS RUSHED TOWARDS THE END, PERHAPS IT DIDN'T NEED MORE TIME THAN IT TOOK, IT WAS NOT VERY SOILED, AND IT IS A DARK COLOR, SO, NOT EASY TO SEE HOW WELL IT WAS CLEANED. JUST SOME THOUGHTS, BUT, I AM HAPPY WITH THE JOB. THE TECH DID A GOOD JOB...THANKS

non chemical , very efficient and quality job performed

No soap. And friendly em

Several spots are still on the carpet in both rooms. Need to come back and correct.