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based on 83929 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Did not get my loyalty discount, did not clean tiled area and did not receive advertised gift card. I was emailed a loyalty customer offer and mentioned the offer at time of booking service. Did not receive any of the offer. Very disappointed
Our experience yesterday was a great one. Not only did the do a wonderful job on our floors. They were so polite and wanted me to relax while they worked. I felt confident in the knowledge and expert job the did. The went above what I asked and will be requesting Zerorez again and recommend. They were on time and did a great job done promptly. Again very professional We are very happy with zerorez thank you !
That you don't leave soap in the carpet
Very clean and baby friendly. We just had a baby a week prior to the service and this is the only company we felt safe using.
i like that you came back to fix my problem and were professional about it. My carpet looks great now!
I like that you don't use harsh chemicals and that my floors turn out great every time. Jesus was very professional and courteous. Thank you.
My carpet looks brand new every time you clean, your techs are always pleasant & on time, and I REALLY appreciate the 20-30 min heads-up you give before the appt.
The gentlemen that came to clean carpet could not have been nicer. Very polite. Very helpful. I am very pleased with the service and my carpets look great.
Carpet still has a pet smell. I thought the $60 treatments would make a difference but it did not. We still smell when we walk in the door.
Kevin was awsome! He was knowledgeable and did a great job with the old carpet.loved that it really helped the smell and wasn't due to overlay of chemicals.
No detergents or chemicals
it works
It is very hard to believe that 11 gallons of "Flash" were actually utilized for the very small square footage that it was utilized. At $100 per gallon, I should have watched more carefully and counted. Also, I clearly asked for Scotch Guard protection on three areas not four but when Joe totaled my bill he did not even apologize for charging me for four.
Daniel (Dan) Jackson is a GREAT representative for your Company. We will ALWAYS request him and WAIT until he is available to clean our carpet. He does a TERRIFIC job!!
Name removed
On the spot estimates for additional work; extremely experienced technician; fair pricing; great cleaning job!
excellent quality and very good personnel. Our service contractor was great...also a good salesman. He did a quality job, also.
Having carpet looking like new
NOT HAVE ADD ON CHARGES NOT MENTIONED AT TIME OF BOOKING IF YOU ARE GOING TO SANITIZE THAT SHOULD BE FOR PETS AS WELL
The customer rep was friendly and informative. He also made sure I was happy with my carpets before leaving.
Patrick did a great job on my carpets and kept me informed on what he was doing
Miquel was excellent tech n showed what we could expect in some heavily soiled areas.
Thanks Miquel
The best carpet and tile cleaning I have ever had.
Carpet looks really good but there are still some areas that are a little damp. Carpet was cleaned on 10/28/14.
jesus did an excellent job of getting rid pf a very bad stain . he was very professionsl & curteous thank you!
My carpet has remained wet for two days and that's with fans on.
It was fast and carpets look and feel great!
The carpet cleaning is superb and the technicians performing service are great !
Great service and Miguel did an excellent job.
Letting us know ahead of time the rates for pet carpet cleaning or whatnot instead of waiting for the carpet cleaning person to come over. He first quoted 80 dollars per room and then ended up bringing it down to 40 per room. I didn't do it simply because I felt uncomfortable with there not being a set rate for it and felt hustled.

Jesus was great!