Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85336 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2014 — Rated 10 out of 10 by Kay Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team that came to my home was great. I have relied on Zerorez since 2005 and they never disappoint. I use all their products and always have great results.

Report a concern   December 22, 2014 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oll Good willam the good job i for hiem toi come a gain to moere

Report a concern   December 21, 2014 — Rated 9 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for checking back with me and taking care of the spot problems.

Report a concern   December 21, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

from your scheduler to the cleaning technician I enjoyed the courteous and professional interaction with them. Seekers cleaning leaves our carpets feeling unlike any other cleaning service.

Report a concern   December 21, 2014 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was on time and great as always. I'll continue to use Zerorez.

Report a concern   December 21, 2014 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and did a great job

Report a concern   December 21, 2014 — Rated 10 out of 10 by LuAnn Eakin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the concept of NO SOAP residue left due to your process. I had a ton of soap in my carpets from previous cleanings.

Report a concern   December 21, 2014 — Rated 10 out of 10 by Genevieve Claudio Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was professional, friendly and efficient.

Report a concern   December 21, 2014 — Rated 9 out of 10 by Steven Millhorn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I experienced Quick, quality carpet cleaning with a trained professional, who had a good attitude and top notch equipment. I was very happy with the treatment.

Report a concern   December 21, 2014 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick availability. Quick in/out. Carpet seemed cleaner after treatment.

Report a concern   December 21, 2014 — Rated 6 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

there were spots left where the tech didn't move stools or chairs from around a table in one room and left spots that were visible else where too. we were told they wouldn't move furniture over 50 lbs. so I don't feel like the all the carpet that you see is clean. where it is clean it looks great. we were going to have the other 4 rooms done after the holidays but I don't know if we will now or not.

Report a concern   December 21, 2014 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you just use water to clean the carpets with. And also the spot cleaner is all natural and organic.

Report a concern   December 21, 2014 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service and no residues.

Report a concern   December 21, 2014 — Rated 10 out of 10 by L.B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are professional and very nice. They explain the. Work to be done prior to beginning the job. The results are very very good. Daniel and his team were great

Report a concern   December 21, 2014 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job!

Report a concern   December 21, 2014 — Rated 10 out of 10 by K.A.C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, the technican was able to get out the stains and the carpet looks like new.

Report a concern   December 21, 2014 — Rated 10 out of 10 by K.A.C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   December 21, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a nice job.

Report a concern   December 21, 2014 — Rated 10 out of 10 by Claudette Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't use chemicals and that our rugs get so clean. Our technician
was very professional and did a superb job!

Report a concern   December 21, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, efficient, and worked as advertised. Your service man was polite and did the best job we have ever had done.

Report a concern   December 21, 2014 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue in carpet. Environmental friendly cleaning. Pet treatments are great!

Report a concern   December 21, 2014 — Rated 5 out of 10 by A.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It seemed as though all the tech was interested in doing was "up selling". I understand it's part of the job but trying to sell something you can't guarentee is a problem. For example stating "I'll try and get the sharpie out of the couch but it generally doesn't work" and then when it comes out saying "wow that never happens" doesn't give the customer any trust that he truly knows what he is talking about.
As for the appearance of my carpet I am happy

Report a concern   December 21, 2014 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

lied about price had rug for longer than we were told.

Report a concern   December 21, 2014 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and quick service.

Report a concern   December 21, 2014 — Rated 10 out of 10 by Randy Edwards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell

Report a concern   December 21, 2014 — Rated 5 out of 10 by A.M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Maybe I had higher expectations than what the technology can do. My carpet is only 5 years old and looks pretty good however I felt that I needed to get all of the junk our of the carpet that might be lurking deep down. I vacuumed the upstairs (4 rooms & hallway)carpet 2 days after the cleaning and I was amazed by the amount of hair that I had to cut off of my sweeper roller so that I could continue to vacuum as well as the amount of dark dirt and fuzz in my canister and emptied it twice. Therefore I did not feel as if it really cleaned and got rid of the junky stuff out of the carpet.

Report a concern   December 21, 2014 — Rated 10 out of 10 by A.B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was wonderful. He explained the whole process to me and I am thoroughly pleased. I have already had several friends and family over to look at my beautiful carpets. I will definitely recommend Zerorex to the world. Thank you!!

Report a concern   December 21, 2014 — Rated 9 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very knowledgeable about how to fix pet stains and everything and it worked!! We have had much frustration in the past with pet stains

Report a concern   December 21, 2014 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, great service by the tech

Report a concern   December 21, 2014 — Rated 8 out of 10 by O.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Send me a copy of my bill. Otherwise the entire experience was very good.


Privacy Policy