What our clients think of us!

The fluffer pulled stuff up my vacuum left behind and it was not an extra charge

Concept of buisness. Great employee who services our home.

The representative who came to the house was professional and helpful. Carpets look great.

Luis was the best. He explained a number of things to me that I simply did not know about in my home.

The carpets looks much cleaner

cleanliness of carpet

Information that I was given about delivery was very messed up. I did receive it and it looked good.

lack of chemicals and soaps

Overall, I was pleased with the outcome of the service.

Chris was absolutely professional, courteous, and a perfectionist. We were extremely pleased with how our carpet looked and we love that there was no chemical residues since we have a crawling little man still. Highly recommend Zerorez and Chris.

I didn't want to walk on the freshly cleaned carpet so I didn't notice until after he was gone that one of the areas I showed him still looked like it needed to be cleaned.

They did a great job. I had the 4 room $99 (+$10 fuel charge..?) I had an old dog and puppy that caused some problems this year. And tech had a deep penatrating pet solution that eliminated pet smell and most of stains. Looks and smells 1000% better. Will help limp this carpet along one more year!! The pet treatment and additional deod. Made cost about $300...a little more than hoping to spend, but worth it with the 2 kiddo bedrooms cleaned thrown in for "free".

Technician was friendly, professional, and knowledgeable about the process. Process left a clean smell; carpet felt good; it was nice to know there were no chemicals or perfumes used

Everything was fine

The topical used on my rugs to help with pet odor lasted less than 12 hours. We will likely have to go ahead and replace our rug after spending a good chunk of money trying to clean it

No smell and from what I can tell no residue

Service man was effective. Did not waste time and he was friendly.

The service was fabulous and I was pleased with final outcome of my carpets.

The worker we had to help serve us, was friendly, hard working, willing to redo areas and polite. He cleaned our grout and did a great job!

Excellent results!

We took the special coating to help keep the carpet cleaner longer but am not at all impressed with the result. Furthermore the stairs did not appear to be very clean after they finally dried. It took the stairs about nine hours to thoroughly dry and then to not look clean is unacceptable.
The technician was friendly, courteous, and very good at selling the additional product. I do not like that form of sales pitch and wish I had not taken the carpet gard application. I believe it is too pricey and if your cleaning process is as good as advertised one should not need such an application.
I thought I was getting a good carpet cleaning for $159.00 plus tax and it ends up costing over $245.00.

Great service and product

Prompt and quality results.

I wasn't there when the service was done but I came home to like brand new carpets.

Vey clean carpets

Justin is a success story for you. He was very pleasant, informative and very hard working. He is the best rep. I have had. He discussed my carpet problems and gave me information to do a couple of things to help my carpet. He moved movable furniture, which the last one did not. Justin was not in a hurry to get the job done. I will ask for him next time.

Well this was your second time out in a week. Our technician, Kasey, was very nice and seemed knowledgeable. He was there to fix mess up from previous Saturday. I had a red stain on the carpet that he was able to get out. I do think it was an excessive charge, $85. He used ammonia and water and then put a towel down and used an iron(my iron as he did not have one)to transfer the stain. He said the charge was because the chemicals they used were so expensive, but I know ammonia does not cost much($2/bottle)He also got out the brown stain that appeared after the first visit, but now several more brown stains have appeared over the rug. I don't know what is causing this to occur. I kept my furniture off the rug until Sunday, but the brown spots were there by Saturday night. If you have any suggestions on how to get rid of them I would appreciate it. I am just disappointed as I was so impressed with ZeroRez the very first time I used them. Unfortunately I will have to think about using you again or referring you to any friends.

First the gentleman who came this time was very polite, professional and kind. However, now that the carpets have dried, very few of the dog urine spots came up. But knowing that some did, I wonder if the other spots were not sprayed or worked on in a focused manner. I normally would not complain except I paid over $300 including the special pet removal spray process.

I also used it the first time I used you all and that representative was able to get the stains out with your process - he just said he focused on the areas before he worked on the whole room. I don't need the entire areas recleaned or the stairs redone... just the areas upstairs and down with the spots if you are willing to try one more time. My cell is Phone number removed. Thank you First name removed

Great was service.

Professionalism of the technician.