Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83930 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 10, 2014 — Rated 9 out of 10 by J.A.T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I need someone to call me - we had our floors cleaned Monday afternoon and are still dealing w/ very damp carpets. I'm concerned that the water was not fully soaked up before the technician left and at this point worry about mildew. We have had our floors cleaned several times and never had this happen. We have had fans on the floor for over 24 hours. I'm sure it's just an equipment error but I need customer service to call with a fix as soon as possible!
Name removed Phone number removed

Report a concern   December 10, 2014 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, did good job

Report a concern   December 10, 2014 — Rated 8 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

No detergents left behind. . .everything seemed fresh. Would like to try you again, drying time seemed longer than anticipated.

Report a concern   December 10, 2014 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic quality of both cleaning and personnel.

Report a concern   December 9, 2014 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and the service was quick.

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look fabulous!

Report a concern   December 9, 2014 — Rated 6 out of 10 by K.U. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet is not clean.

Report a concern   December 9, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and took time to make sure it was done right.

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you are chemical free and use water to clean effectively.

Report a concern   December 9, 2014 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service! Easy scheduling! Quick & thorough cleaning!

Report a concern   December 9, 2014 — Rated 10 out of 10 by Jan Hoover Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, did excellent work, carpet looked great

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people have been very kind the two times that I have used this company

Report a concern   December 9, 2014 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and co operative

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors stay cleaner longer. No harsh soaps.

Report a concern   December 9, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well priced and nicely done. Your technicians were very nice and conscientious

Report a concern   December 9, 2014 — Rated 10 out of 10 by Becky Davis, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived in time. Explained everything before he started. Told me (and showed me a chart) of other services offered.

Report a concern   December 9, 2014 — Rated 7 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Move more furniture and make sure all traffic areas are spot-free.

Report a concern   December 9, 2014 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and fast.

Report a concern   December 9, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, professional staff, efficient

Report a concern   December 9, 2014 — Rated 8 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Do stairs as well as floor. We have stairs that need your services and upon check with you, you said that you do not do them.

Report a concern   December 9, 2014 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tommy is the best technician!

Report a concern   December 9, 2014 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green

Report a concern   December 9, 2014 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet doesn't attract dirt more aggressively after having it professionally cleaned.

Report a concern   December 9, 2014 — Rated 6 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looked great until it dried then the same marks came back. The service guy was very nice and helpful

Report a concern   December 9, 2014 — Rated 2 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I tried to get a quote and appt and it took a couple of weeks to get this accomplished.
Then,
we had an appt set for 10:30 - to 11:00, and apparently that did not get scheduled since we called after 12:30 and ya'll had to rush a schedule for later that day.

Report a concern   December 9, 2014 — Rated 8 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

The last time you cleaned our carpets, the work was very inferior to what you have done in the past. Very 'streaky'.

Report a concern   December 9, 2014 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to work with, arrived within window, worked hard to ensure carpet as clean as possible.

Report a concern   December 9, 2014 — Rated 10 out of 10 by Lisa Leven Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely love that they can get amazingly goopy stuff out of our carpets!!

Report a concern   December 9, 2014 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap


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