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based on 84679 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Green, no chemicals and effective
My small dog recently pooped and the spot never came up. Now it is a brown smeer all over one area. the size of 1 ft by 2 ft.
Also, the dark dirt lines on the edge of the carpet in 2 places is completely dark. It wasn't dark before.
The professionalism of your technicians and the longevity of the product. It still looks good for months.
Everything
Carpet is soft and clean
Good service
Carpets still stink. Pet stains solution not used. We paid $200 for a job with results that we got using our own machine.
No chemical cleanish
on time - good job - reasonable price
Wow!!! Our technician, Kyle, was a rockstar. He was extremely friendly and knowledgeable and his wonderful customer service is the reason we will continue to be a loyal customer to Zerorez. Simply put, y'all are the ones who get our carpets the cleanest and keep them that way the longest. Thank you for making our carpets so clean and for employing such a great technician!
Best regards,
Matt and Shari Gibson
The friendliness of the employees, their complete explanation of what they are going to do and the accuracy of their pricing. The house always looks brand new after they are done. It doesn't even look like they were even here because they clean up so well afterwards. I will continue to use then and recommend them.
Well done. Thank you!
They got 10 year old stains out of my carpet.
Prompt, courteous, and very effective cleaning!
We like the idea of the zero residue that other carpet cleaners leave behind. We've used you several times and we would recommend you to other people we come in contact with. my only complaint, is that I have requested a few times since using you to have the same technician come out. So it seems that the person making the appointment doesn't really care about that request.
The technician, Jesus, was incredibly kind and did thorough work. He was very informative on how my carpets could be improved and I was grateful for the recommendations and information for my next zerorez service!
Services are good. However I was not given 20% off my total bill for the promotion available.
Always do a greAt job and never leave a residue
No soap, quick dry and of course clean carpets
Prompt service, good clean carpets regardless of stains. knowledgeable technicians, very helpful.
The carpet is really clean.
I dont want to say I am disappointed yet.
I am trying to give this cleaning a chance. It hasnt been 72 hours yet. BUT the urine smell in my carpet is worse than before cleaning.I smell mildew as I enter my front door. I think it is the stairs..uou guys will be out on Monday between 1 and 4
Friendly technician
Everything!
We had ordered two bottles of spotter but the attendant only had one and it was very beat up and dirty. Was disappointed in that. The cleaning was great as always.
The guys who were supposed to clean my tile took off the grout paint. Now I have to pay someone to come repainted my grout. I feel as a large company the technicians should be educated enough (in this field of expertise) to ask if the tile grout was painted or not. So, my tile did not get cleaned and I have a new task to complete 😔. The carpet looks good though!
The service person made sure he explained your product and how it works and if the stain would not come up they told me why. He was very quickly getting to cleaning. He was very polite and informative. I was very pleased.
Results are consistently good. Technician was friendly and professional.
Service is great.
The attendent was great and did an excellent job.