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based on 84678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You leave nothing behind. Carpets are looking great.
I was quoted one price and charged another. The stains did not com out after it dried. Don't send a salesman,send a technician!
you don't leave soaps and detergents on my floors
Professional technicians, they did very good work, explained everything they did.
The person that did r carpet was very good and nice
Very polite and professional service.
The product works, employees are professional, service doesn't take long.
Clean carpets and no residue. Friendly, prompt service.
I like the fact there is no "leftover cleaner residue" in my carpet to catch dirt and dust after a cleaning treatment... carpet looks amazing given everything it's been through with dogs, kids and guests! Tech also demonstrated the tile cleaner and I was pleased to the point of accepting his estimate and cleaning my living area/kitchen ceramic tile... very happy with the product and the technician! He was probably late for his second appointment of the day but I was so enthusiastic about the potential for clean kitchen tile, I wasn't letting him leave without cleaning the whole area! Thanks Zerorez!
Robert was extremely professional and took great care not to damage any of my floors or walls during my cleaning, on top of doing a great job of the cleaning itself.
Not all of the spots on the carpet are gone.
Not all of the spots on the carpet are gone.
VERY EFFECIENT, EXPLINATIONS OF TECHNIQUES AND SERVICES WERE GREAT!! MY CARPET HAD NOT BEEN CLEANED IN 4 YEARS, AND IT LOOKS NEW!!! All stains were treated and completely gone, except for one small arear, which still looks much better.
The tech did a great job and was very courteous and polite.
Usually on time and almost always, an excellent job. Pleasant techs and house looks/smells great when they finish.
Love your staff. The gentlemen that have come out on both visits have been very professional and helpful.
Great service and carpets really seem clean.
Doesn't leave residue to attract dirt.
They work and they are green - and especially non-toxic to animals and they don't leave residue.
My 10+ year old carpet looks great, house feels so much cleaner and the service technicians were professional and a pleasant. My free steam cleaned bathroom tile that never looked clean now looks new. While they were here I also had my vents cleaned because of my severe allergies and I am breathing better.Thanks Zerorez!
THIS LAST SEVICE I HAD I WAS VERY SATISFIED ESPECIALLY HOW PROFESSIONAL THIS YOUNG MAN TRYONE RANDLE WAS AND HE ANSWERED EVERY QUESTION I ASK ABOUT THE OTHER PRODUCTS YALL OFFER MR.RANDLE DID A GREAT JOB CLEANING MY CARPET ESPECIALLY THE GROUT I HOPE TO GET MR.RANDLE TO COME BACK TO DO THE SEVICES I NEED DONE I WAS VERY SATISFIED
Speed and professionalism
Professional and efficient. Very thorough cleaning.
little to no chemicals.
The young man was very good at what he was doing and we will use you again thank you.
Professional personnel who take time to explain the process and do the absolutely best job possible.
It's clean and fast.
That you came to fix my carpets after a mediocre cleaning experience and my feedback the first time around. The technician was knowledgeable and polite and got the job done.
I said I didn't want to do the free 100 sq ft tile cleaning because I didn't want to have to pay to do all the tile (I have a lot). The employee told me I could do just the kitchen as it would be just over the 100 sq ft. It's my fault for not checking the exact amount, but the total amount ended up being 250 sq feet - and I paid way more then I wanted to. I feel like the employee was dishonest when he told me it was "just over" the free amount. To me, 250% of the original amount is not "just over". Additionally, he did not reveal until after all the tile was done that I would have to pay for the sealant for ALL the tile cleaned. If I had know this info alone I would not have done my tile. I feel like I got duped because of dishonest practices. Extremely disappointed, especially considering the wonderful experience I had last time, and also knowing Zerorez considers itself a "Christian" company. No business with Christian ethics would encourage its employees to trick customers like I was. I'm not sure I'll use Zerorez in the future.
The no chemical aspect