Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85340 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 1, 2015 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech was very polite and professional. Carpets looked great and were cleaned in a short amount of time.

Report a concern   June 1, 2015 — Rated 10 out of 10 by Edwin Aguilar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Top-notch cleaning, our tile looked brand new! Also, your service rep was very professional and personable and did a GREAT JOB!

Report a concern   June 1, 2015 — Rated 10 out of 10 by Brandy Bowers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have a 3 year-old, a cat, and a dog, so I appreciate that the cleaning process is safe and a more natural, green method. I also think that the pricing (we received the deal from the radio ad) was great for the amount of square feet that was cleaned. Having a 3 year-old who eats, drinks juice, and plays with markers and Play-Doh on our carpet, you can imagine how filthy it looked. I was shocked at how clean, fresh-smelling, and soft it turned out after being cleaned. It is so nice to have a nice, clean home! We will definitely be using Zerorez again.

Report a concern   June 1, 2015 — Rated 10 out of 10 by Sarah Skipworth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great and the young man that came worked so hard on my house.....y'all also cleaned my daughter's carpet and Sergio worked extremely hard to make my daughters carpet look great....her carpet was really bad

Report a concern   June 1, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the results of your work.

Report a concern   June 1, 2015 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good results and the carpet has stayed clean

Report a concern   June 1, 2015 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they actually pull the dirt and allergens up out of the carpet and upholstery as opposed to just moving it around.

Report a concern   June 1, 2015 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

availability
quickness to complete cleaning
info/ how to that is shared by technicians

Report a concern   June 1, 2015 — Rated 10 out of 10 by L.J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very polite and explained processes to occur. Very helpful.

Old carpet looks much better now. No lingering odor from the cleaning versus some other companies who apply some type of perfuming agent. Old stains mostly removed.

Report a concern   June 1, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service personnel do an excellent job.

Report a concern   June 1, 2015 — Rated 10 out of 10 by Johnny Barker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It smells so very clean

Report a concern   May 31, 2015 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used to clean that make your carpet stiff.

Report a concern   May 31, 2015 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue on the carpet.

Report a concern   May 31, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is wonderful. Short drying time and soft fluffy clean carpets. The only way I know of to completely remove pet stains. Mr. Jason Watts is a way above-average technician; courteous, efficient and a pleasant manner. Thank you so much.

Report a concern   May 31, 2015 — Rated 9 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional and good pricing

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of your cleaning process.

Helpfulness of your technicians.

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   May 31, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and VERY clean!!!

Report a concern   May 31, 2015 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   May 31, 2015 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, considerate, efficient. Love the roller thingy that shows me what's in my carpet!

Report a concern   May 31, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very nice and through.

Report a concern   May 30, 2015 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They explained everything, they were professional, and they did what they got the stain out.

Report a concern   May 30, 2015 — Rated 9 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous technicians. Efficient and thoughtful work practices i..e..protected walls & hardwood floors while working.

Report a concern   May 30, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was professional, caring and completely unintrusive.
No odor and the carpets look great.

Report a concern   May 30, 2015 — Rated 7 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time.. You all were scheduled to arrive between 4 and 5, but it was close to 7:30 before he arrived.

Report a concern   May 30, 2015 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, chemicals

Report a concern   May 30, 2015 — Rated 10 out of 10 by Theresia DiPalma Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I thought your technician was very knowledgeable and helpful. He was able to give me some ideas on what I can do to keep my carpet clean longer in the future.
He also explained to me that zerorez charges the water so it can draw out more dirt from my carpets.
It has been about 3 weeks now and my carpets are still as clean as they were when Tomy cleaned them. It must be Magic, because there are 7 in our family + a dog!
(With any other carpet cleaning service my carpets have spots appear in the same location after about a week)

Report a concern   May 30, 2015 — Rated 9 out of 10 by Terry Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is left looking and feeling clean. The reps are usually professional and thorough in the performance of their duty.

Report a concern   May 30, 2015 — Rated 9 out of 10 by M.L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that Darrell (I believe that was his name) came and made my carpets look clean again! You could tell he took pride in the work he did. And this time it was done correctly. The people who do the work almost speak more volume then the product.

Report a concern   May 30, 2015 — Rated 6 out of 10 by Q.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

give better time windows for service tech to come out. the tech seemed not willing to start cleaning until he got paid.


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