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based on 83935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technician was fine however we were charged over 3 times the quoted amount when he said $60 per room for pet treatment it was not explained that it was not in addition to the $33 already quoted. Also 2 of the rooms didn't even have pet issues. Last we didn't receive the $50 coupon for the steakhouse. Over $400 to clean 3 bedrooms and a dining room is ridiculous.
greener/cleaner/service
Hard working nice people
Everything looked and smelled clean. But once the carpet was dry my wife vacuumed and noticed the vaccum was full of dirt.
Non chemical and delivered as promised. Excellent customer service and a job well done.
Feels very fresh and clean!
Service and my technician I had. He was great!!
Carpets are clean when you finish and they stay clean longer
Specials were great incentives. Technician was timely and professional.
They're natural
Your staff was professional and friendly and did a great job!
The carpet not only looks clean, but also feels clean.
no detergents, new effective technology,
The carpet does not seem to have gotten very clean
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Improved training of associates in customer care and stain removal.
We were supposed to receive a gift card to a brazillian restaurant and the tech didn't give it to us. :(
Also, there is still one pretty prominent stain on our main living room carpet that, if the chair had been moved, would've been cleaned. ;)
The people are friendly and efficient. The carpets look like new when the cleaning is complete.
The products get the job done exceptionally well
Fast dry , knowledgeable and friendly Tech
Lack of chemicals
Justin (the serviceman) was able to complete several repairs in the carpet as well as do a thorough job of cleaning the carpets and tile. He completed the job in a reasonable amount of time, and was very professional in his manner. My carpets make the house look like its a new house.
Your t ech and offerings were great BUT, AFTER all dried, we still smell the pee. Please p
Respond for a re do. Thank you!!
Not giving a adequate quote when came to my house i had to pay a extra 100.00 would of like to known the exact price from the start
No odors. Scents set off an asthma attack for me. The service tech was very professional in appearance and manner.
Great Service and technician!
Carpet looks great and the service tech was very nice and professional.
It's a little on the pricecy side but good work
We like the cleaning process and the professional cleaners and stretchers. Thank you.
Didn't remove stains or offer any additional services or suggestions for removal which is disappointing since I paid more than I've ever paid your competitors for carpet cleaning and I received better results with competitors.