Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 9, 2015 — Rated 0 out of 10 by K.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

my carpet still looks dirty. Through that smelly smell it's still look dirty

Report a concern   April 9, 2015 — Rated 9 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   April 9, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians, excellent product

Report a concern   April 9, 2015 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're great!

Report a concern   April 9, 2015 — Rated 7 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

My last two experiences with you all were good but this time very frustrating on the scheduling end.

Report a concern   April 9, 2015 — Rated 10 out of 10 by Cindy Willis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning did a great job on some very tough stains. Looked and smelled great when they were done. The tile steaming was very impressive. But best of all was the technician. He was very polite, friendly, explained everything, made sure I didn't have any questions or concerns and wanted me to check everything out before he left to make sure I was happy. He was awesome! I wont hesitate to use them again

Report a concern   April 9, 2015 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Didn't get all the stains the first visit but was quick to come back and do what was need to take care of the problem. Good customer service! Thank you.

Report a concern   April 9, 2015 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two people were very professional and did the job very well. The carpet repair was done nicely and (although at bit pricy) was great and worth the price.

Overall, I highly recommend Zerorez!

Report a concern   April 9, 2015 — Rated 8 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Scheduled at 1:30 -showed up at 4. Young man was very nice and did a good job. I understand situations can cause delays- and I was notified- but there is a difference of almost 3 hours. Overall, because of the young man's attitude and work, I was pleased.

Report a concern   April 9, 2015 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I tried another company before zerorez and you could not tell they did any thing except get the carpet wet,I have 3 dogs and that dog smell was still there. But after Zerorez cleaned the carpets they looked clean,smelled clean,I will only use zerorez!!

Report a concern   April 9, 2015 — Rated 10 out of 10 by Carrie Wooley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough carpet cleaning. Very knowledgeable technician. Loved the black light!

Report a concern   April 8, 2015 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reliable, efficient, effective

Report a concern   April 8, 2015 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent employees...generally don't try to upsell, although did this time a little bit, and mostly just do a GREAT job!

Report a concern   April 8, 2015 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the feel of the carpet after it dries under my bare feet. It is so soft and residue free. I had service on Monday for half my house, then moved all the furniture for the rest on Wednesday. The tech on Wednesday was so fast! maybe those rooms were smaller and it is faster without furniture but he was able to finish everything in less than an hour and a half for three rooms. The tech on Monday was so thorough and friendly. I think I made him late to his next appointment.

Report a concern   April 8, 2015 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough job.

Report a concern   April 8, 2015 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Same day service for me.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Jenny Lachman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service, from making the appointment through William leaving my house. William is amazing, polite, efficient, and tailored recommendations to exactly what I needed for my home.

Report a concern   April 8, 2015 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved it. There were stains in my daughter's room (she has autism and likes to sneak drinks in her room instead of keeping them in the kitchen)-we weren't sure they would come out, but my associate explained the process and did a great job!

Report a concern   April 8, 2015 — Rated 10 out of 10 by Robert Blackwell1 Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the way the technician explain everything to me so that I would understand it. Also allowing me to see a treatment before we did the whole house.

Report a concern   April 8, 2015 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and knowledgeable technician.....the carpets looked great!

Report a concern   April 8, 2015 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am happy with the way my carpets look. You were easy to work with, prompt, and professional. The last company that cleaned my carpet did fine with the cleaning but my carpet seemed to immediately look dirty and attract stains. I felt that the carpet had a lot of cleaner left in it. Only time will tell if that happens again. I chose you because of two recommendations from previous clients.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Q.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy, convenient and really great staff!

Report a concern   April 8, 2015 — Rated 10 out of 10 by W.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue

Report a concern   April 8, 2015 — Rated 10 out of 10 by Fordes Burdette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness.

Report a concern   April 8, 2015 — Rated 8 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

If possible, I need my carpet retreated over some throw up that I thought would have come out the first time. I was in the hospital when they came out & I noticed that there is still throw up in certain spots.

Report a concern   April 8, 2015 — Rated 10 out of 10 by Joe and Tina Filipski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Consistency, no soap, on time.

Report a concern   April 8, 2015 — Rated 9 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service

Report a concern   April 8, 2015 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the knowledge of your technicians and that you do not use soap.

Report a concern   April 8, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and clean feel. Service technician friendly and pays attention to detail.

Have not received "gift card"...• FREE - Estilo Gaucho Brazilian Steakhouse Gift Card $50 value..

Report a concern   April 8, 2015 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Chemicals


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