What our clients think of us!

I am pleased with the results overall, however there were a few stains that remain which is a little dissapointing.

Your service tech was awesome, spent more than enough time making sure everything was just right...Will have more work in the near future to be done......

It took 2 days to dry.

Customer service

Like products clean smell service efficient

The service guy Justin that cleaned our carpet was excellent. He did a very through job.

I like the process used. No chemicals, but yet the carpet smells completely fresh. I like knowing that Zerorez is using a cleaning method that's safe for my family AND safe for my carpet. The drying time was longer than expected, but with all the rain and humidity in the air, I can't help but think that didn't help speed the process along. Still, very happy again. This is our 2nd time to use them and will use them again.

appears to be high quality, knowledgeable technicians

good results

Very effective

Efficient and effective. Plus the worker was really nice.

I don't know, but I expected more from the story I was told from the serviceman.

no chemicals and wonderful staff

After listening to years of your ads on how you can get all stains out, I was disappointed that some of the stains are still there. They are where my dog vomited.

I liked the products, the carpet looked line new. I have a dog so it was pretty bad and was thinking about replacing it. The service was excellent. Travis was my tech and he was very perfessional. He knew exactly what he was doing. He got out stains that I was sure would not come out. I would not only recomend your company but would sugest they ask for Travis.

Friendly staff, good service, good cleaning results.

Carpet looked like it was brand new again!

COMPANY DOES NOT USE CLEANERS.

The technicians did not have the necessary tools for the carpet to be stretched therefore another appointment has had to be made. But the actual carpet cleaning service that was provided was great.

i liked the guy who came to clean carpets ,very friendly and informative.

I had ceramic tiles cleaned and signed up to get sealant on grout. The process created spill over all the tiles so I had to wash the floor the next day.

well the gentleman was very kind and answered my questions..the carpet in my bedroom has 7/8 drops of coffee stains and those didn't come up.not satisfied with the cleaning...

During my original cleaning service, a large dent was put in my refrigerator door. I did not personally see it happen but it was definitely not there before the service. No other service providers were in the house and I live alone with no pets. When I notified Zerorez, it took months to get a response and then when an inspection was made, the gentleman said "There's no way to prove we did this and the technician says he didn't do it. So we're not going to honor your claim."

To this day, the dent is in my fridge door and everyone who asks about it is told this story and has my recommendation to NOT use your company. I also express these negative opinions when in general conversation about cleaning services. How can you make things right? FIX THE DENT IN MY REFRIGERATOR!

As well, when I asked for a refill of the cleaning solution and microfiber rags - as part of my lifetime agreement for these supplies - it takes weeks to get them delivered. Multiple calls, multiple missed delivery appointments, items delivered incomplete... it's just a serious hassle dealing with your company.

Excellent product - my almost 10 year old carpet is the cleanest that it has ever been!! The service and professionalism of the techs were great!!

The great results

Miguel did a great job, and Josh coming over to help was way above and beyond the call of duty!

Carpets were thoroughly cleaned. Quick service. We were very happy with the results.
Water was left behind on the floors outside of the rooms where the carpet was cleaned. Person cleaning the carpets didn't wear little booties over his shoes and got a little bit of dirt on our cream colored rug.

The employee was great!

Everything

They work!