Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83431 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 19, 2024 — Rated 10 out of 10 by Mel Chadwick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a great job. Everything was clean when he left. He explained everything that was going to be done and why.

Report a concern   April 19, 2024 — Rated 10 out of 10 by Earla Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Missed some spots. Came right back and fixed them!

Report a concern   April 19, 2024 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was amazing. Best so far

Report a concern   April 19, 2024 — Rated 10 out of 10 by Prisilla Beheler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the main thing is that they do a very good job and my carpet always looks clean and smells good .. I have used them several times and have never been disappointed

Report a concern   April 19, 2024 — Rated 10 out of 10 by Benita Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez services are great! The service providers are friendly and work hard, and their finished products (carpets in my case) are spotlessly clean!

Report a concern   April 19, 2024 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech did a professional job for us. Thanks

Report a concern   April 18, 2024 — Rated 10 out of 10 by Charles Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wade was very professional and it didn't take long for my carpet to dry.

Report a concern   April 18, 2024 — Rated 6 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Finished too quickly 30 minutes. Asked if pretreatment. Faster than previous rep with same room service. He said it would be lighter the next day.

Report a concern   April 18, 2024 — Rated 10 out of 10 by Miriam Honig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My Technician was on time and friendly. He got to work and finished in a timely manner! I’m happy with the job he did on my carpets!

Report a concern   April 18, 2024 — Rated 10 out of 10 by Jim Holt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No drama, on time, good clean, fair price.

Report a concern   April 18, 2024 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Need to pay Attention of what you are servicing. The guy did not do a good job. He did not even rack my carpet so it looks like new. Also what ever he used did not clean the carpet at all.

Report a concern   April 18, 2024 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy to schedule, everything was online, and the technician did an amazing job. Explained everything so well. And the final result was incredible. Thanks a lot!!

Report a concern   April 18, 2024 — Rated 5 out of 10 by H.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I will start with how very reasonable your prices are and how professional and friendly the staff are. This last service I received was also great, however, it took less than 30 minutes to do 3 rooms and a hall. I pointed out some areas that needed extra love. They are much cleaner than before but some dirt remains (to the naked eye). A little extra love was needed in just that one area, in my opinion. It also seems that the first couple of times I received cleanings, the tech brought carpet fans. I have some fans that I placed around my house, so that wasn't a game changer. Just spending a little more time on the job I think would result in a finer end result.

Report a concern   April 18, 2024 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Donald was very professional and thorough!

Report a concern   April 18, 2024 — Rated 10 out of 10 by Rockie Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How easy it is to make appointment, and the service that tech provides. Great job and will use this company again.

Report a concern   April 18, 2024 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time that I used Zerorez. I appreciate the work that was completed. The employee was very nice and explained the process. I also appreciate the company keeping in touch with me regarding when they would be at the house.

Report a concern   April 18, 2024 — Rated 10 out of 10 by Theodore Nophsker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT JOB!

Report a concern   April 17, 2024 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Each tech has provided good service to my home.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Collin Rigg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service the tech was knowledgeable and did a fantastic job

Report a concern   April 17, 2024 — Rated 10 out of 10 by Mitzi Pool Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They arrived at scheduled time, were very professional and did an amazing job cleaning the tile floor in my kitchen and breakfast area and my recliner.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Connie & Tom Moulder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My floors are clean and fresh!

Report a concern   April 17, 2024 — Rated 10 out of 10 by Justin Thomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly, detailed, and respectful. He be requested everytime we use Zerorez!!

Report a concern   April 17, 2024 — Rated 10 out of 10 by Shafain Lovett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always provide awesome service! 👌

Report a concern   April 17, 2024 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective and reasonable price. Technician was very courteous and helpful. Did a wonderful job.

Report a concern   April 17, 2024 — Rated 10 out of 10 by Jessica Weiss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our associate was fantastic! Very informative, did a great job - highly recommend

Report a concern   April 17, 2024 — Rated 10 out of 10 by Jackie Wells Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a great experience! My tech was friendly, efficient, and got everything done quickly!

Report a concern   April 17, 2024 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service rep was excellent

Report a concern   April 17, 2024 — Rated 9 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling, timely service and great service

Report a concern   April 16, 2024 — Rated 10 out of 10 by Nancy Stone Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals!

Report a concern   April 16, 2024 — Rated 10 out of 10 by Randal Goff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was great


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