Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Blanca Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buck was amazing and did an outstanding job! Our church was getting ready for my mom's funeral, and he made the church sparkle. We are so grateful for his hard work.

Report a concern   May 19, 2024 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Gyand Professional service!!

Report a concern   May 19, 2024 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality and a reasonable price. Will definitely be back.

Report a concern   May 19, 2024 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   May 19, 2024 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service man very knowledgeable about the service that he gave Great job zero reds God bless

Report a concern   May 19, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly

Report a concern   May 19, 2024 — Rated 10 out of 10 by Alice McCloud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our guy Tom was great. Very thorough

Report a concern   May 19, 2024 — Rated 9 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and professional.

Report a concern   May 19, 2024 — Rated 0 out of 10 by J.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The work was done well, the price the tech quoted my wife is almost twice as expensive as other companies we’ve used before. The charge is not worth the amount of service provided.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Kellye Ramsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do a great job, my rugs always look so good after they have been here.

Report a concern   May 19, 2024 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Jesse, was awesome and made the appointment seamless and stress-free and had the best attitude the entire time! Superstar employee for sure!!

Report a concern   May 18, 2024 — Rated 10 out of 10 by Kaye Coffey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are sparkling clean and great service!!
Thank you.

Report a concern   May 18, 2024 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional and great results.

Report a concern   May 18, 2024 — Rated 7 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not having your service person ask for a tip, I was offended by him asking if he could have cash or Zelle.
I’m sorry I don’t believe doing your job, needs a tip.

Thank you

Report a concern   May 18, 2024 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, no chemicals, professional service tech who took the time to show us the process and did a very through and accurate job.

Report a concern   May 18, 2024 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   May 18, 2024 — Rated 8 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Consistent information relayed from technician to technician. I have had Zerorez come out 3 or 4 times to my house. Each time there is a different technician that wants to provide the treatment in a different way- explaining how the chemicals will or won't give good results if not done that specific way.

Report a concern   May 18, 2024 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy, the service tech, was very polite, professional, and did far better job than the last tech in getting my carpets clean. He moved furniture that was on sliders (a seemingly a simple thing) but most techs would not be that thorough.

Report a concern   May 18, 2024 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets, professional serviceman,

Report a concern   May 18, 2024 — Rated 8 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

109.00 special cost me 400.00.
List what you actually charge for. Technician did a great job though. Very happy with the results.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Evelyn Biretz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the carpet dried very quick and it had no after odors. It just smelled clean.

Report a concern   May 18, 2024 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Stain still visible along baseboard

Report a concern   May 17, 2024 — Rated 10 out of 10 by Lisa Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and tile come out great

Report a concern   May 17, 2024 — Rated 7 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

This is my third time to use your company and the level of carpet cleanliness was not the same as before. I’ve always had a few stains and they’ve always come out. This time they all didn’t. Little disappointing because I had high hopes. I will say the two gentlemen that came out were friendly and professional. They were quick and cleaned up well after themselves.

Report a concern   May 17, 2024 — Rated 0 out of 10 by M.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Go check my google review

Report a concern   May 17, 2024 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always on time and Diamond is just a pleasure to work with time and time again!

Report a concern   May 17, 2024 — Rated 8 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not happy with the grout not coming clean in certain areas of the kitchen.the equipment you use should be able to handle corners as now I have to clean up where it was missed. All in all you did make it look better.

Report a concern   May 17, 2024 — Rated 0 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not satisfied, he was in a rush, and did not do as well as I know he could do. I used my carpet cleaner, and did a better job

Report a concern   May 17, 2024 — Rated 10 out of 10 by Veda Holland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The natural ingredients you use, plus your technicians are always courteous and knowledgeable!

Report a concern   May 17, 2024 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Here on time and did a great job.


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