Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 15, 2024 — Rated 10 out of 10 by Wendy Teer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning and service are top notch

Report a concern   June 15, 2024 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   June 15, 2024 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The young man that came out was not well trained, could not explain the service options well and did not use corner guards for the walls. This led to me having to mention it after I saw him dragging hoses around corners leaving marks on the walls. Lastly the treatment did not remove basic pet stains. It was a waste of time and money.

Report a concern   June 15, 2024 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It’s been awhile since I’ve used you guys and you do not lift the light furniture up to put on risers or booties on your feet to protect the carpet while cleaning it. He missed a bunch of spots and can’t even tell the difference that the carpet was clean.

Report a concern   June 15, 2024 — Rated 9 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue after cleaning

Report a concern   June 15, 2024 — Rated 10 out of 10 by Angela Gaddis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly workers that are familiar with our facilities because they have been with your company for a while. They are on task, great ant removing tough stains and the carpet dries fast.

Report a concern   June 15, 2024 — Rated 10 out of 10 by Paula White Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love to walk barefooted on my carpet. When I walk into the room, it’s so fresh and clean. I had to get my Nissan juke Carpet Clean. And Diamond , my technician was so personable and professional! I enjoyed having him in my home!

Report a concern   June 15, 2024 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The entire process!

Report a concern   June 14, 2024 — Rated 9 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was Diamond, and he did amazing! He was very kind and knowledgeable. We will have them back for our next cleaning!

Report a concern   June 14, 2024 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   June 14, 2024 — Rated 10 out of 10 by Tim Groves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person cleaning our carpet was very professional and he understood the situation I was in as the former tenant and did an amazing job solving the problem. Not easy navigating between landlord and tenant over carpet disputes . He did his job well and that’s all I can ask for!

Report a concern   June 14, 2024 — Rated 10 out of 10 by Curley Kee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

More then expected outcome. Knowledge service men

Report a concern   June 14, 2024 — Rated 0 out of 10 by S.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please call me at Phone number removed Name removed

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.E.W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee was very professional he did not do a rush job employee should be commended for a great job

Report a concern   June 14, 2024 — Rated 10 out of 10 by Paul Toomey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning service

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great and carpets look so much better

Report a concern   June 14, 2024 — Rated 10 out of 10 by Paul Casarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez for many years and always get the best service and my carpets are always like new when they leave. Thank you for continuing great service.

Report a concern   June 14, 2024 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, friendly service

Report a concern   June 13, 2024 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt. Very friendly workers who do a great job.

Report a concern   June 13, 2024 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a good job cleaning our carpets, was very personable and efficient. Would recommend Zerorez to friends and family.

Report a concern   June 13, 2024 — Rated 9 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

N/A

Report a concern   June 13, 2024 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super easy to book and the tech was super friendly and did a great job! The service took less time than I was expecting as well!

Report a concern   June 13, 2024 — Rated 10 out of 10 by Dianne Sales Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning without overly wet carpets that take forever to dry. Professional technicians. No residue left that attracts dirt.

Report a concern   June 13, 2024 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I use your company yearly to clean carpets and rugs. You are always efficient and do a great job. This week Javier was my technician and was fantastic. He was so thoughtful and polite. He did an excellent job for us!

Report a concern   June 13, 2024 — Rated 0 out of 10 by T.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I wrote a detailed note to the number that had been communicating with me yesterday. I got a response back today saying concerns would be forwarded to the manager.

Report a concern   June 13, 2024 — Rated 10 out of 10 by Camisha Traylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had Zerorez come out to clean our carpets, tile, and sectional cleaned and they did such a phenomenal job! Our technician, Julian, was an absolute gem! He's very thorough in the work he performs. He was very detailed in explaining to me the steps he was taking during the cleaning process and detailed in answering any questions that I had about after/maintenance. I recommend Zerorez and Julian for your cleaning experience!

Report a concern   June 13, 2024 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Former customer

Report a concern   June 13, 2024 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech called ahead and arrived early. Polite and informative. Carpets are very clean. Price is reasonable. So great service at a good price!

Report a concern   June 13, 2024 — Rated 0 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Damage to bathroom floor molding and area carpet and pad on hardwood floors wet so carpet and pad moved off hardwood to avoid damage. Carpets and pad were extremely heavy for us old people to move.

Report a concern   June 13, 2024 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job. Right on time and appreciate their wonderful service!


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