Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83430 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2024 — Rated 10 out of 10 by H.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning always works and the technicians are very friendly. Shout out to Diamond for his work this time!

Report a concern   June 6, 2024 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time (early) and cleaned carpets good. Technician was courteous and was efficient!

Report a concern   June 6, 2024 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for a few years. I am very pleased with the quality and service they provide. Scheduling an appointment was very quick. The technician was very thorough, friendly and professional!!! My carpets look great!! I will continue to utilize Zerorez in the future and highly recommend to family and friends!!!

Report a concern   June 6, 2024 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service we received was first class

Report a concern   June 6, 2024 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning job was more than well done. Jesse worked miracles and I will definitely ask for him again.

Report a concern   June 6, 2024 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Been a customer since 2013 and service has always been top tier.

Report a concern   June 5, 2024 — Rated 9 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was great! Very thorough and informative!

Report a concern   June 5, 2024 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Carpets were very clean and didn't take long to dry. Cleaner accidentally broke part of a mirror we had set aside; not sure how that happened but my husband was pretty frustrated.

Report a concern   June 5, 2024 — Rated 10 out of 10 by Ana Fernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Explanation of the entire process of the services. Ensured I was comfortable with the procedures. Technician did a wonderful job of cleaning the carpet.

Report a concern   June 5, 2024 — Rated 0 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No effort no difference in carpet. Was barely here 20 mins. When I pointed to stain was told nope it’s fine?! Technician was pleasant but not good at job.

Report a concern   June 5, 2024 — Rated 0 out of 10 by E.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I want my money back from the pet treatment that didn’t work. Please call me ASAP.

Report a concern   June 5, 2024 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional job
Friendly cleaners
Source of great information
On time

Report a concern   June 5, 2024 — Rated 10 out of 10 by Sheila Otten Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech called to let me know he was arriving soon. He was very nice and professional. He worked diligently and did a great job.

Report a concern   June 5, 2024 — Rated 8 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Make sure whoever comes out have something to cover there shoes and put something down under the hose so the floor want mess up.

Report a concern   June 5, 2024 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employees are kind and hardworking. They come in, get the job done thoroughly and quickly.

Report a concern   June 5, 2024 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are REAL clean.

Report a concern   June 4, 2024 — Rated 10 out of 10 by Particia Wakefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Communication was amazing ! Job on carpet was well done like I was told .

Report a concern   June 4, 2024 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked with my schedule and did a great job cleaning carpet. Thanks

Report a concern   June 4, 2024 — Rated 10 out of 10 by Larry Luby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gave a price over the phone and the technician arrived looked over our home and immediately got to work. He was respectful, pleasant, and efficient. When he presented the invoice, the price was the same as the quote. Very pleased and would highly recommend.

Report a concern   June 4, 2024 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried very quickly. Tech was very informative and nice

Report a concern   June 4, 2024 — Rated 0 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price was way too high!

Report a concern   June 3, 2024 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   June 3, 2024 — Rated 10 out of 10 by Heather Rich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Technician was prompt and did a good job. The carpets look great! Would recommend their service

Report a concern   June 3, 2024 — Rated 8 out of 10 by E.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tell the customer about the $25.00 service fee when appointment is booked.

Report a concern   June 3, 2024 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech very friendly and knowledgeable. Very efficient and kept me informed throughout the tile and grout cleaning process.

Report a concern   June 3, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job of removing stains. Would definitely recommend them

Report a concern   June 3, 2024 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact there is no residue an no chemical smell

Report a concern   June 3, 2024 — Rated 10 out of 10 by P.T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All around good company top work with. Good service at very reasonable prices.

Report a concern   June 3, 2024 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff was great and very professional!

Report a concern   June 3, 2024 — Rated 10 out of 10 by Beverlly Sconch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the idea of using no-chemical solution. Carpet dried quickly with fans. Serviceman was courteous, neat, knowledgeable and efficient. We’ll be using your service once a year now. Thanks
Rob S.
Burleson


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