Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 23, 2016 — Rated 10 out of 10 by Jason Lampier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective while environmentally friendly.

Report a concern   July 23, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your two guys that cleaned our carpets were amazing. Gentlemen all the way and very professional. Our carpet looks brand new. I first found out about Zerorez from the Jody Dean radio program.

Report a concern   July 23, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the work that Luis Ramirez did in cleaning my carpet.

Report a concern   July 23, 2016 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   July 23, 2016 — Rated 2 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I scheduled the rooms for $33 and the 100 square ft of tile special I heard on KLTY and the tile was cleaned. I don't know why it wasn't done. My wife took off work early to be home for the cleaning and we didn't get the service that was agreed

Report a concern   July 23, 2016 — Rated 10 out of 10 by David Panas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Technician was outstanding. Very fair price for the service and product.

Report a concern   July 23, 2016 — Rated 8 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Allow the hallway to be considered a room, as in the past. 2 rooms and hall cost me more than 4 rooms and 200 ft of tile quote.

Report a concern   July 23, 2016 — Rated 10 out of 10 by Sammy Nichols Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the fact that you do not use harsh chemicals in your process.

Report a concern   July 23, 2016 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On-time, quick, efficient service-minded and priced right!

Report a concern   July 23, 2016 — Rated 10 out of 10 by Laura Rich Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything.

Report a concern   July 23, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets came out very nice. The technician was great. He made sure we were happy with his work before continuing to each room.

Report a concern   July 23, 2016 — Rated 10 out of 10 by A.E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always available,

Report a concern   July 22, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mike who was the one that came out in lieu of the original tech who was to come out was great. He took his time in cleaning the carpet & tile & did a wonderful job. We were very pleased with the results. We will continue to use Zerorez.

Report a concern   July 22, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Rep arrived on time.
My carpet dries quickly.
No dangerous chemicals to breathe by myself or my pet.
Zerorez cleans so well.

Report a concern   July 22, 2016 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smells.

Report a concern   July 22, 2016 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was awesome!

Report a concern   July 22, 2016 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think the prices are fair and the product works great on my carpets. I like the cleanliness of the product.

Report a concern   July 22, 2016 — Rated 8 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

That the person who is cleaning can tell the difference between pain and gum. Also that all removable spots or area that need more attention to be cleaned without customer having to point it out that it was missed or noticing it after your person has left the house. Also bring their own water to drink and not ask home owner. There needs to be someway not to have home owners doors left wide open letting insects insect.

Report a concern   July 22, 2016 — Rated 10 out of 10 by M.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have zerorez to clean my carpet is like sending my home 'for a teeth" cleaning....There are no smells after the service tech leaves...just fresh air...

Report a concern   July 22, 2016 — Rated 10 out of 10 by Jayne Bradshaw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous workers. Carpets always turns out better than expected.

Report a concern   July 22, 2016 — Rated 7 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Prices are still high, even with the sales. I know this would be the first concern people had

Report a concern   July 22, 2016 — Rated 10 out of 10 by Teresa Cambell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

low key, non stress and my carpets look lush clean and new. It was dry on a couple of hours, the Zerorez associate was polite and truly concerned for me and my carpets. It was my second experience and both exceeded expectations. The grandaughter asked if she could sleep on the carpet.

Report a concern   July 22, 2016 — Rated 9 out of 10 by Kelly Skaggs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the way you came back out to my house to fix some issues and the tech took time to answer my questions.

Report a concern   July 22, 2016 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a wonderful technician – Darwin - he did a great job for us!

Report a concern   July 22, 2016 — Rated 10 out of 10 by F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians and a quality service.

Report a concern   July 22, 2016 — Rated 1 out of 10 by F.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stains appeared to be gone but then slowly showed up in a couple of days. The tech was rude because he had been waiting i explained my 6 month old baby didnt sleep well and he didnt seem to care. He also didnt bother moving the little stuff out of the way I did most of the moving around for him and none of the stuff was over 50 pounds!!! 136.00 was spent and my room rug wasnt that clean.

Report a concern   July 22, 2016 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best treatment organically.

Report a concern   July 22, 2016 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick, non invasive and affortable

Report a concern   July 22, 2016 — Rated 5 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not verified changes of room cleaning when instructed differently at the job site. Did not explained why there r more charges,did not have a clear communication a when customer was not able to speak English well meaning customer was not told there will b more charges.I did not get a gif
t card and offer to clean tiled floor at no charges like it advertised on the radio.

Report a concern   July 22, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were great.


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