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based on 84666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed with the service I received. Very professional. Excellent customer service. Will use their services in the future.
Soapless
environmentally friendly
The associate sent to clean our carpet was extremely professional and knowledgeable!
Eco friendly
Very professional, great job!
The product made my carpets look new. The technician was professional, helpful and trustworthy,
Employees were efficienct and answered all ?s.
Dave did an awesome job! He was very knowledgeable and thorough. I will definitely request him next time!
Friendly, respectfull service men
Friendly and respectful service technician
fast,clean carpet
We hve been using Zerorez for 6 years. Our 14 year old carpets look wonderful. Your technicians are helpful and professional.
They usually work.
All natural, non toxic, no harsh smells. Tech explained all products he used and what they were for. Didn't try and push us into products we didn't need or want. Explained all steps from beginning to end.
Very timely from call to appt time. Nice, meticulously cleaning.
Seth did a great job explaining the zerorez process and cleaning our tile and carpet.
Cleaning Technician respectful, listen to my demands. carpet clean and almost dry.
My technician was a very cordial man. Unfortunately his nozzle broke and left the door between my master closet and laundry room covered with water. The laundry had a puddle. The wall of the closet got covered and the closet was not dry for 15 hours. Accidents happen, but he left the wall, door and floor covered in water and moved on to do the last room. Had I not checked, I am confident he wasn't going to tell me that there was water everywhere. The hoses that got pulled through the house leaked and I was going behind him drying up my wood floors and a runner that got soaked. All he had was a rag the size of a dish rag and it was soaked immediately. I was told hat it would be dry within 3-4 hours but when we got up the morning after, several areas were still damp. It was 24 hours before it was dry. Lastly, the technicians cell went off a few times and I asked if he needed to take it and he said it was just his wife wanting him to finish up and come home. It gave me the impression that he rushed through my house given the water left behind. I was told it could take up to 2 hours and it took less than an hour. The carpets appear clean but the experience was not one I would want to repeat.
Thorough cleaning of my carpets and how they feel afterwards.
Thorough and they work.
Michael was wonderful. He was quick and very polite. And of course the carpets were very clean.
Your system does the best job and price of sales times is good for retired people like us especially.
Tile grout was only half cleaned. Several missed spots.
APPTS SET EASILY AND QUICKLY, VERY GOOD SERVICE AND IT WORKS
Quick, simple, and as advertised. Good explanation of extras offered but no pressure. Used an application to keep wear patterns from getting worse.
Good results, good employees, prompt and professional.
Prompt & thorough service
No chemicals are used and great customer service skills.
My carpet is cleaner and brighter and stays cleaner longer than other companies I've used. I've never been disappointed.