Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 28, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick response time and friendly technicians. Even old carpets look great.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous,efficient staff, good work product, like the fact that no residue is left in carpets.

Report a concern   July 28, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Obviously the end results: being on time, carpets clean to my satisfaction and a fair price for the service.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Suzanne Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets always look, feel and smell like new even though they are years old!

Report a concern   July 28, 2016 — Rated 9 out of 10 by Lana Tramonte Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & fast
All spots on the carpets came clean
There was NO chemical smell or residue
Carpets were fully dry in 5 hours
Pleasant techs

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was courteous and thorough. Great job!

Report a concern   July 28, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is excellent customer service. Communication from company is outstanding. Arrival time was perfect. Technician was very friendly and informative.

At this time I do have one observation and perhaps request. About 5' inside my master bedroom door, there is a spot about 2' long and 1' wide. The fan was utilized for about 5 hours to dry it. I vacuumed it about five times from every direction and the spot remains. There was no spot there prior to the cleaning.

Do you have any suggestions?

Report a concern   July 28, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet looks and the fact that I have no chemical smell. Also drying time is good. The technician was friendly and informative and worked on the problem areas I cited.

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, efficient, effective

Report a concern   July 28, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked better than it had in years!

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly service

Report a concern   July 28, 2016 — Rated 10 out of 10 by Kristin Milota Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and prompt service. Excellent results.

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked great. Technician was very professional.

Report a concern   July 28, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, courteous service, good results.

Report a concern   July 28, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Upfront pricing
Quality cleaning
Professional technicians

Report a concern   July 28, 2016 — Rated 10 out of 10 by Harry Wagner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the individual who came to our home and did a really good job.

Report a concern   July 28, 2016 — Rated 10 out of 10 by Laura Foreman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys who came to my house were great. They were friendly and professional. BUT, I didn't get the promotional steak dinners that were advertised From the Brazilian steakhouse...sad about that!!!

Report a concern   July 27, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are knowledgeable, personable and prompt.
Our carpets look like new after your service.

Report a concern   July 27, 2016 — Rated 10 out of 10 by Michelle Wallace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men who cleaned were so nice and helpful.

Report a concern   July 27, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job and great service!

Report a concern   July 27, 2016 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service person. Was very friendly and professional. He is an employ that will go far.

Report a concern   July 27, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical, good service

Report a concern   July 27, 2016 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The price seemed reasonable. The cleaner was very friendly and courteous.

Report a concern   July 27, 2016 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the process used to pull out the dirt in my carpet. The treatment for pet stains is the best I have seen in the industry.

Report a concern   July 27, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are all earth friendly and your tech Tyler England did a fabulous job on both my carpet and cleaning!

Report a concern   July 27, 2016 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results were fantastic and your service people were very knowledgeable

Report a concern   July 27, 2016 — Rated 5 out of 10 by E.R.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I used u several times and always been delighted but this time I was left with a large stain ( 12 inches or bigger ) that was not seen . It is in the central location so I see it often. It wasn't there to start with or I would have requested it to be treated.

Report a concern   July 27, 2016 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The deepest cleaning my carpet has ever had,it looks new ,not 29 years old

Report a concern   July 27, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell and the service guys were so respectful and cleaned up after their selves.

Report a concern   July 27, 2016 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, called to give arrival time. Very friendly and professional.


Privacy Policy