Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2016 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked great and representative was did a great job.

Report a concern   October 6, 2016 — Rated 9 out of 10 by Harold Christenberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient. get on the job right away.

Report a concern   October 6, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are well cleaned. Technicians are careful in their work and polite. Tyler was very good.

Report a concern   October 6, 2016 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff is courteous and professional. My carpet looks new

Report a concern   October 6, 2016 — Rated 10 out of 10 by Philip Peacock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WOW. Carpets look great and you actually showed up when you said you would (unusual anymore, unfortunately).

Report a concern   October 6, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaner. Technician was very nice. Explained process etc. Very friendly & courteous young man.

Report a concern   October 6, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

reduces my allergy symptoms almost immediately and the excellent service.

Report a concern   October 6, 2016 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ARRIVED ON TIME AND DID A GOOD JOB

Report a concern   October 6, 2016 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No powerful smells and more natural

Report a concern   October 5, 2016 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service techs are very friendly and knowledgeable. Great job again Zerorez!!

Report a concern   October 5, 2016 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We've used Zerorez for our carpet cleaning needs for a few years now. They always do a great job and are very professional. Wouldn't think of going back to any other service provider now that we've found Zerorez.

Report a concern   October 5, 2016 — Rated 6 out of 10 by C.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not as clean looking as last time you cleaned it

Report a concern   October 5, 2016 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who did our work was very nice and professional and explained everything. He was on time and quickly worked.

Report a concern   October 5, 2016 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price estimate on paper to be able to see exactly what figures are being discussed.

Report a concern   October 5, 2016 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First of all, the technician (Torrence) was wonderful. He was polite, friendly, efficient and very helpful. We also like that Zerorez seems to use less water than some other carpet cleaners we've used. The carpets dried quickly and looked great.

Report a concern   October 5, 2016 — Rated 9 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet doesn't have residue on it... it looks clean!

Report a concern   October 5, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast kind techs, do good job

Report a concern   October 5, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The final result was simply unbelievable. The service removed most of the stains in my dining room and everything smells fresh and clean again. The carpets literally look brand new!

Report a concern   October 5, 2016 — Rated 10 out of 10 by Lynelle Vaughan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your rep was super friendly, knowledgeable, & professional. You exceeded my expectations!

Report a concern   October 5, 2016 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning turned out great and service was great. Very pleased.

Report a concern   October 5, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great. I also thought the technician was wonderful. He really tried to please.

Report a concern   October 5, 2016 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

got out some very tough stains

Report a concern   October 5, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of your staff when setting up the appointment as well as the technician that came out to perform the service.

Report a concern   October 5, 2016 — Rated 10 out of 10 by Sue Martin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez even makes my old carpet look like new again! The house smells clean after cleaning. Very happy with ZeroRez.

Report a concern   October 5, 2016 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Allow me to select a time

Report a concern   October 5, 2016 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mostly the young man that came to do the work listened to me and did exactly what I asked. No hard upsell. I really appreciate that.

Report a concern   October 5, 2016 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician..friendly, thorough. My old, nasty carpet looks and smells so much better.

Report a concern   October 5, 2016 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked like new again. The protection is great. The technician was professional and did a great job.

Report a concern   October 5, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! My carpet looks great! Technician did a wonderful job.

Report a concern   October 5, 2016 — Rated 9 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service guarantee - first service a week ago was sub-par. Quality control manager came out, and though I felt like I had to push for the re-clean, the job he did was what I expected based upon previous service. Great job!


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