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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We loved our technician, however we were not satisfied with the work that was done on the tile.
very professional. protected our furniture and didn what they promised.
Great results and professionalism
My carpet ended up with brown spots on it that it didn't start with. I would like for someone from Zerorez to look at it and try to correct it. Thanks!
The carpet looked the same when Brett left as when he started. My husband was told by the person who wrote up the order that one gallon of the pet stain remover would cover 6 rooms. Brett explained that we were misinformed and that it is $75.00 per gallon and that it would be an additional $400.00 to do all of the floors. The carpets were extremely wet when he left. Brett was exceptionally nice, professional and knowledgeable.
Professional service technicians and great results
Excellent job.
it cleans so well with no residue
The representative that came to the house was knowledgeable about types of rugs.
the young man that serviced us was quite possibly the nicest representative we have ever had.
No Chemicals
Technician was very professional and did an amazing job!! The carpets and tile look brand new and even got out stains that were more than 6 months old.
I have used Zerore for a number of years and have always been very pleased with their work, products and hard workers that come out! I definitely will continue using Zerorez for carpet cleaning
Good job
Great work, results and outstanding technicians.
Triston was great!
No residue and professionalism of staff.
No chemicals!!
AS some of the work was done upstairs, I just found out yesterday evening that the nook in the entry way (high-would need a ladder) had trash from the vent cleaning. Also, we have two marks that the paint was chipped from the wall. This occurred when the technician was cleaning the top 4 stairs. Only discovered when gone.
Very happy with the cleaning process, but not happy about cleanup or wall damage.
First name removed Schwemer
Robert was so informative and helpful.
I received calls with inaccurate information concerning our cleaning. There were communication breakdowns within the company. I was told we would have two crews arrive on the first day of cleaning and only one man came. This was to clean a campus with several thousand square feet of carpet.
Jay was not so friendly at first but then lightened up.
He was unable to remove the stain
Great stain removal and makes carpet look like new .
Smells good, dries quickly...cleans relatively good. Staff is very professional, and on time.
No chemicals and very professional Have recommended previously.
I was not happy at all! I spoke to a manager and am still waiting on a credit that I was promised and haven't received. Carpets are still dirty. Tech was unprofessional!
Worked good on our tile
NO RESIDUE IN CARPET. FINDLEY,OUR SERVICE PERSON, WAS VERY EFFICIENT AND DID A GOOD JOB. HE WAS COURTEOUS.
Chemical free. Friendly service.
You do and excellent job of cleaning and we appreciate your service and I will continue to use Zerorez for our cleaning needs as long as the pricing stays the same.
Thank You,
Name removed