Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2016 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rug Cleaner was fast, efficient and did a good job.
Also, did not pressure me to buy other Products or Services like many of your Employees have done in the past.

Report a concern   August 3, 2016 — Rated 4 out of 10 by N.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cleaner was not near as helpful or cooperative as the first visit. When questioned about a small area of carpet we had to pay extra for, but not the first time, his reply was that we were treated better because it was our first visit. He didn't do the tile steaming that was supposed to be included. He did one closet in our kids bedroom, but not the other. And the first guy put our couch on blocks to do underneath it. This guy didn't offer any cooperation with that.

Report a concern   August 3, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, professional, direct, quality service

Report a concern   August 3, 2016 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet felt clean, without a residue.

Report a concern   August 3, 2016 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked amazing and I cannot say enough about the technician that came and did the cleaning. He was thorough, courteous, and very efficient. He is why I would definitely use zerorez again. He was very customer service oriented. That means everything in today's marketplace.

Report a concern   August 3, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert offered excellent customer service.

Report a concern   August 3, 2016 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job of carpet cleaning and fast, courteous service personnel.

Report a concern   August 3, 2016 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are friendly and very capable. The process really cleans the carpet well.

Report a concern   August 3, 2016 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, knowledgeable, on time service pro.

Report a concern   August 3, 2016 — Rated 10 out of 10 by C.S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous, excellent job.

Report a concern   August 3, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, on time, & efficient.

Report a concern   August 3, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly service guy.

Report a concern   August 3, 2016 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your personnel are outstanding. Really dedicated to serving the customer and making us happy. I believe that Darwin was the best rep you have sent to me. Will request him in the future.

Report a concern   August 3, 2016 — Rated 9 out of 10 by Patricia and Robert Cox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the quality of work in cleaning our carpet. Although we did call them back to redo a couple of spots, the technician was extremely courteous.

Report a concern   August 3, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service and the product does a great job.

Report a concern   August 2, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a quick service and the carpets dried fast! We could walk on them with clean feet immediately after.

Report a concern   August 2, 2016 — Rated 8 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get my name right: it is First name removed rather than how you have it spelled.

Don't try to peddle additional work beyond what has been requested.

Report a concern   August 2, 2016 — Rated 8 out of 10 by C.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had the stairs cleaned but the tech did not use a brush to agitate the carpet - many spots still remain on the stairs. Main carpet looks great.

Report a concern   August 2, 2016 — Rated 10 out of 10 by F.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results! Caesar was friendly and did an amazing job

Report a concern   August 2, 2016 — Rated 10 out of 10 by Priscilla Allbright Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was extremely courteous and very professional and we would recommend this service to our friends and family in the future . Robert did a fantastic job and made our house look awesome .

Report a concern   August 2, 2016 — Rated 10 out of 10 by curtis worth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The clean feel of the carpet. Service technician was thorough I. The carpet cleaning process and explained each step.

Report a concern   August 2, 2016 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris did an excellent job of cleaning the tile and carpet. He particularly covered all the stained spots with diligence and thoroughness. He explained well about all the methods the company uses to extricate the heavily soiled areas as well as the general carpet. I could tell he was well versed in his position. A job well done!

Report a concern   August 2, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came out and the chemicals that you use.

Report a concern   August 2, 2016 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was honest and told me upfront that the red stains may not come out of our white carpet and offered to clean one room so I could see if I wanted the service or not.

Report a concern   August 2, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was kind, efficient and did an excellent job of cleaning my carpets. Thank you.

Report a concern   August 2, 2016 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products they used and the carpet was clean i will recommended to my friends

Report a concern   August 2, 2016 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is eco friendly, good value for the price. Technician was thorough and efficient, and completely explained what he was doing.

Report a concern   August 2, 2016 — Rated 10 out of 10 by Esmeralda Lopez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact there are no harsh chemicals. The technician Paul was very professional and explained everything....

Report a concern   August 2, 2016 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech

Report a concern   August 2, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was knowledgeable and polite. They difference from dirty to clean was amazing! I was amazed!


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