- Phone: (214) 372-5326
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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
nice service. No odd after cleaning and dries faster.Good for families with kids.
Your service tech, Tyler was very professional and did a thorough job. I would recommend using him next time.
They are on time and efficient!
Very fast and efficient service. Carpets look great!
How clean the carpets and furniture is with no harsh chemicals.
Tyler was great. He took time to explain the process to me answered questions I had while he was here.
Everything was well explained. Seems like a better service than your standard carpet cleaning service that in my opinion never works.
They're spot free and soft after a good cleaning!
The gentlemen that come to our home are always police, professional and very friendly. They are honest about what they can do for my carpet and don't try to "up sell" on items I don't need or that won't improve my carpet. They always do a test cleaning spot and have me look at the spot to make sure I am happy with the results before cleaning the entire area. The results are frequently better than I have expected, they are on time and I wouldn't use anyone else. I have recommended Zerorez to several friends and always tell them you are the only company I use.
Shelley Hamilton
Green. Very polite, thorough, and attentive to detail service provider. This young man will go far in life. Will definitely recommend him! Much different experience from disastrous experience 5 yrs ago.
It's chemical free and your process also sanitize my carpet.
The carpets are clean and the people are now ce
Saw damage to bed the following morning.
Quality job that we are proud to display to friends and guests. Quick reliable service done with a smile. Good communication with Trevor.
Prompt and thorough.
My advise and knowledge of the person who cleaned my carpet.
The cleaning is incredible
the service was fantastic
however I do agree with the online reviews your customer service phone center is terrible
I called four times before my call wasnt dropped.
you should fix that
Very knowledgeable customer service and operators. Our service personnel was extremely conscientious and the job was very well done. We will highly recommend Zerorez.
The use of environmentally friendly cleaning methods and your service techs have been great.
Eric did an amazing job. Thank you for taking such great care of our rugs!
The soiled areas (that I pointed out to the rep) still have the spots. The rep was great, very nice and professional. I couldn't see that the spots were still there when the carpet was wet and with the 'combing'. I already have called and a quality control guy is coming out to look. So, currently just waiting to see....
your tech arrived at 1:35 and was packed up ready to go at 2:25. I paid him $218. My
carpets weren't that dirty and the short amount of time your tech spent there made that
fact obvious. easy money
Technician was very professional. Explained all aspects of service. He is an asset to your company.
Technician was very thorough.
The friendliness of your staff.
Everything
Carpets cleaned very well no residue
We have used Zerorez multiple times. We paid $90 for a single room protectant on the last cleaning. We were told this would prevent any stains and make it easier to clean. There were still notable stains on our carpets after this cleaning.
After only a month and the same dirty marks that was on my carpet is now back. It is only just me and my husband so I know we don't get it dirty so fast. Very disappointed thought your company could get the darkness on the wear patterns out.