Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 2, 2016 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was professional and great from booking the appointment to having the actual cleaning done.

Report a concern   November 2, 2016 — Rated 10 out of 10 by Debroah Landrum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and provide prompt, polite and a thorough service. I will definately use this service again.

Report a concern   November 2, 2016 — Rated 10 out of 10 by Cindi Rivera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am certain you all hear this again and again "it absolutely looks gorgeous" after the cleaning process was completed! This was my first time to use your company after I have heard many commercials on the radio and also one or two friends who have used your services in the past. JL Wallace was a super star-technician who came near end of day and saw the process through with as much energy as he probably had at the beginning of his busy day! My carpet needed some special service and JL took care of it! I was concerned about price/ no need to worry, very fair & reasonable prices!
Thank you,
C Rivera

Report a concern   November 2, 2016 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning quality and the service techs--always friendly and professional.

Report a concern   November 2, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough job, carpet isn't soaked, rooms smell fresh and love the phone call prior to 30 showing up

Report a concern   November 2, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly employees.
Carpet looked great.

Report a concern   November 2, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Detergent free. Dries fast

Report a concern   November 2, 2016 — Rated 9 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

knowledgable, quick, pleased

Report a concern   November 2, 2016 — Rated 10 out of 10 by P.W.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the clean results and great service.

Report a concern   November 2, 2016 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price is presented clearly
I was kept informed all the way through the process
Excellent results

Report a concern   November 2, 2016 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly. Natural and safe for kids and pets.

Report a concern   November 1, 2016 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite servicemen

Report a concern   November 1, 2016 — Rated 10 out of 10 by Anthony Pickering Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time fair price tech was very courteous.

Report a concern   November 1, 2016 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always do a good job

Report a concern   November 1, 2016 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Up front on treatments and costs. Very reliable, shows up on time and are always on time and dobabgreat job

Report a concern   November 1, 2016 — Rated 10 out of 10 by Linda Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendliness and quality of service.

Report a concern   November 1, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   November 1, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very satisfied with the service and the technician

Report a concern   November 1, 2016 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great and there is no residue!

Report a concern   November 1, 2016 — Rated 9 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   November 1, 2016 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very thorough. timely arrival

Report a concern   November 1, 2016 — Rated 8 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clean up after yourselves when you are done. There was debris in front of every single vent. Zerorez isn't the best name .

Report a concern   November 1, 2016 — Rated 0 out of 10 by J.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The workers knocked a picture off the wall breaking the frame and the glass -- then just put it back on the wall instead of saying something. we also had a stain on our bedroom carpet that I am certain was from your equipment.

when I called to have those matters taken care of, the young lady I spoke with was very condescending and made me feel like I was wrong to say anything.

I have cancelled the appointment -- I just don't wish to be treated badly as a result of someone else's mistakes.
This was the second time I used your company -- sadly, never again!!

Report a concern   November 1, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO unnecessary chemicals or odors.

Report a concern   November 1, 2016 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my carpet did not have a crunch feel, but remained soft. Your service person was professional and efficient.

Report a concern   November 1, 2016 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, super friendly people, did a great job on my carpets.

Report a concern   November 1, 2016 — Rated 7 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower your cost for pet treatment

Report a concern   October 31, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very satisfied with Roderick Hynsen and the service that was provided.

Report a concern   October 31, 2016 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with Lincoln Wright. He explained everything that he was going to do and he did a very good job cleaning our couch, chair and ottoman. We have not gotten our rug back yet but I am confident that we will be happy with the results.

Report a concern   October 31, 2016 — Rated 10 out of 10 by Jim Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

DARWIN WAS THE BEST --- ON TIME, POLITE, FAST, AND LIKABLE!


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