Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2017 — Rated 5 out of 10 by K.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price was much higher. The pet stain removal that cost $300 extra was not guaranteed. After cleaning carpet could not easily see change in what the ultraviolet light revealed.

Report a concern   March 3, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very courteous and infirmative. He did a great job on my carpet!

Report a concern   March 3, 2017 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and efficient young man cleaned our couch. Fair price for work performed!

Report a concern   March 3, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I actually see a difference in my carpet after cleaning.

Report a concern   March 3, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product. Person doing cleaning was friendly and did a great job.

Report a concern   March 3, 2017 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrive on time or early, work quickly and do a good job.

Report a concern   March 3, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are very efficient and your equipment is earth friendly.

Report a concern   March 3, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything...Wife called all her friends and been posting pictures for the past 2 days

Report a concern   March 3, 2017 — Rated 10 out of 10 by Dorine Stapp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free and we have always had great techs that have come out.

Report a concern   March 3, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very polite and very thorough.... And very little odor from treatment=== he got out a tea stain that previous tech did not... Tristin is the best tech to ever service my carpet. He has done twice this past year and I plan on requesting him again.... thanks. JK

Report a concern   March 2, 2017 — Rated 2 out of 10 by D.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet to forever to dry, my entry the carpet is so streaked it looks horrible. I was so excited to go with you guys again but highly disappointed.

Report a concern   March 2, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the technician, Trevor. He was very efficient and courteous . My carpets were pretty dirty and they look great now.

Report a concern   March 2, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The lack of soap.

Report a concern   March 2, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the empowered water and the price for services is great

Report a concern   March 2, 2017 — Rated 10 out of 10 by Brittney Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and effective

Report a concern   March 2, 2017 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no chemicals involved in the cleaning process and that it is odorless.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Angela Norton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They don't use chemicals that are dangerous to my pets. I can trust them to respect the room where my pets are kept and not open the door.

Report a concern   March 2, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look like new after cleaning.

Report a concern   March 2, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfect company !! The carpet guys are great. God bless your co

Report a concern   March 2, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joesph, came and did a phenomenal job. He explained the process. He suggested environmentally friendly products that would promote better health for me and my family. I felt like he took very good care of my needs.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Corin Hodder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee went above and beyond to make sure all my problem spots were completely cleaned. He was also efficient and polite!

Report a concern   March 2, 2017 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

stains don't come back.

Report a concern   March 2, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ecofriendly, great customer service

Report a concern   March 2, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had cat vomit spots in several areas. They all came out!

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, knowledgeable, and polite service.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Sara Bender Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was extremely nice, very thorough, and made this a great experience. I'll use Zerotez again and will always request Robert.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Lindsey duszik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was friendly and informative

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap so no sticky residue.

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were a great team and did a phenomenal job in our office.

Report a concern   March 2, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do not have soap residue in the carpet.
Justin Watts was efficient, friendly, considerate and highly competent.
Told us about the other services; did accept the carpet guard.


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