Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 10, 2017 — Rated 9 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Value

Report a concern   March 10, 2017 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My very, very old carpet really looked good. And my cats love it.

Report a concern   March 10, 2017 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician missed a spot in the middle of my living room floor. Other than that, it is good.

Report a concern   March 10, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residual odors....just a cleanses to the air! We realized that this needs to become an annual event!

Report a concern   March 10, 2017 — Rated 10 out of 10 by Nancy Weaver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are always courteous and professional. The results are excellent.

Report a concern   March 10, 2017 — Rated 10 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred did an excellent job on our 30 yr old carpets. They came out great. Thank you

Report a concern   March 10, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and friendly.

Report a concern   March 10, 2017 — Rated 9 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looked clean and smelled fresh.

Report a concern   March 9, 2017 — Rated 7 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

I just wish the stains would have come out better. The technician Tyler was extremely polite and kind. Very good at his job too.

Report a concern   March 9, 2017 — Rated 4 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

did not clean carpet....your quality control person is coming tomorrow

Report a concern   March 9, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians have a very pleasant personality

Report a concern   March 9, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgeable and offered other services to make my carpet look like new.

Report a concern   March 9, 2017 — Rated 2 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was happy with the carpet cleaning but the tech used my iron to remove a stain from the floor and ruined my iron.

Report a concern   March 9, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No after odor...just clean smell

Report a concern   March 9, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice employees and good work.

Report a concern   March 9, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap ... dries quickly...

Report a concern   March 9, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and friendly service person

Report a concern   March 9, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning. Service techs are diligent and have customer sat as there major objective

Report a concern   March 9, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great

Report a concern   March 9, 2017 — Rated 3 out of 10 by P.M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It sure did seemlike a "bait and switch" opportunity the technician pulled for my client and her husband. You offered a coupon, but it ended up costing 10 times the amount thought. If it were my house, I would have sent the technician packing and called the BBB.

Report a concern   March 9, 2017 — Rated 8 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

More attention to detail.

Report a concern   March 9, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results in a short period of time

Report a concern   March 9, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome staff and great results :)

Report a concern   March 9, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job - done well.

Report a concern   March 9, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, good price.

Report a concern   March 9, 2017 — Rated 3 out of 10 by M.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was too wet to truly inspect when your person left. When I did inspect there were 3 very small end tables ( 5 lbs) that were not moved, a 10" sub woofer that was not moved and a 20lbs coffee table not moved. I think cleaning around these items is just lazy. I have already cleared all items off of the tables.

Also, the room was in the back of our house. We found water on our wood and tile floors throughout the home after your person left for us to clean up after.

We only have one room of carpet in our home, and paying $117 to get it cleaned is fine, but expect much better.

Regards,

First name removed

Report a concern   March 9, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had a huge pet smell in my home (super offensive when you walk in the house). Now it's gone!! Not sure the whole chemical process involved with getting the stink out but it works!! 1 week later and still no odor! Super satisfied with this service.

Report a concern   March 9, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green way to clean

Report a concern   March 8, 2017 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgeable and professional technician.

Report a concern   March 8, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time and my kitchen tile looks new! I was very impressed.
Carpet also looks great. Got a couple pesky stains out!


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