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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets were thoroughly cleaned and technicians were polite and professional.
Fast, easy, and results are fantastic!
No chemicals used
no detergent. very friendly and knowledgeable staff. fast and courteous.
Great products! Stellar customer service! Competitive prices!
Eco-friendly, service technicians were friendly and knowledgeable.
Family word of mouth.
Our carpets always look like new after you clean them and the house smells so much cleaner. The price is affordable.
Everything was great, but I could still smell the cat urine or something weird smelling after the pet treatment was done. I also shined a black light in the dining room and I could still see the different color showing up in the rug (not in the room with the pet treatment). Should the normal cleaning gotten rid of this? Name removed Phone number removed
My 10-year old carpets were completely revitalized after my cleaning. I was also extremely impressed with the customer service I received.
No chemicals
My biggest sadness is that my carpet was ruined in the spot where my coach sits the first time you all came out. Though I have used you since because I like the no chemical idea, it still makes my heart sink. Also this time there were still some spots that needed a touch up after the carpets dried. These were resolved to my satisfaction.
Fast and clean
I saw a lot of lint on the carpet this morning when I arrived at work. There was an area that I don't think was even cleaned. The area that I was concerned about by one of our desk
is still there. I asked my husband if the stain protectant was added he didn't know. I have called and left a message for Martin to call me as of this morning, haven't heard back from him.
Your Carpet Tech guy was awesome. He did a great job and was a really nice guy who did everything perfectly. I will request him again and again when I need carpet services.
environmentally friendly products, locally owned
Cleans very good, drugs fast
Great customer service, quick turnaround time for appointment, good price.
No chemicals!
services were wonderful techncician that came was excellent great customer care.
First, you refused to come within a 2-day timeframe, and when you finally showed up, you refused to clean the carpet because it needed to be done within 48 hours! Unbelievable. Then you charged my credit card immediately, and notified me that my refund would be processed in 5 business days. I'll never attempt to do business with you people ever again.
Quick response and service.
The service professional, Ricardo, was such a pleasant person to have in my home; I felt completely comfortable with his knowledge, service and all around demeanor. He did a fantastic job on both my carpets and furniture. Thank you Ricardo!
Another great experience with Zerorez! My carpet always looks great after Zerorez cleans it! Greg was amazing! Very professional, very helpful.
Accommodated our schedule, showed up on time and was done quickly and easily. Will see how carpet looks in a few days.
Very courteous, thorough, quick and efficient. They did a great job in a short amount of time.
The guys that came out were very knowledgeable and personable! And the carpet looked great when they were done!
My first time and was completely satisfied. My tech was great and I will and have shared with Facebook friends and family!!!
Nice guy doing work and everything turned out great
Fast and courteous service!