Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83969 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2017 — Rated 2 out of 10 by C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The stain treatment did not work and was charged full price. In addition , company did not clean free kitchen tile area. They must of forgotten.

Report a concern   April 26, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Hayden, was excellent. His professionalism was above average. He gave me good advice and really worked with me to solve a problem room. We were successful!!

Report a concern   April 26, 2017 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, and crept looks like new. What's not to Last name removed!

Report a concern   April 26, 2017 — Rated 10 out of 10 by Enie H....? Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done, courteous representative, you can smell and feel the difference afterward

Report a concern   April 26, 2017 — Rated 10 out of 10 by Lori Bechtel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay did a great job on our carpets! He explained everything as he went and our carpet looks great again.

Report a concern   April 26, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rugs looked great!

Report a concern   April 26, 2017 — Rated 8 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not come as scheduled and much more expensive than competition. No discount even when said that have another house to clean.

Report a concern   April 26, 2017 — Rated 10 out of 10 by Candy Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, super friendly, on time and my carpets look great.

Report a concern   April 26, 2017 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using you for years and I do feel the carpets in my home stay cleaner longer. The tech who came out yesterday was very thorough and personable. I'm saddened to say that some of your techs in the past have not been. You can tell the ones who actually care about doing a good job. Overall, I have been satisfied with your services.

Report a concern   April 26, 2017 — Rated 8 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have your techs to not try and push the other services so hard on the customers. The tech really upset my wife by trying to push other stuff on her. Kept saying, you need this or you need that.
You can recommend but pushing is too much to where it becomes threatening.
Plus we didn't get the gift card we were promised over the phone on advertised on the radio.

Report a concern   April 26, 2017 — Rated 10 out of 10 by Heather Treulieb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest and good communication.

Report a concern   April 26, 2017 — Rated 10 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred the technician did an excellent job, paid attention to detail, professional, and an attitude of customer service. For example, he was able to remove an old stain on my white carpet; the stain was really old varnish that came off one of my Victorian antiques.

Report a concern   April 26, 2017 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hey do a great job !

Report a concern   April 26, 2017 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   April 26, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out was very professional and thorough. There were no suprises or hidden costs- he was upfront and very honest. I will be calling again.

Report a concern   April 26, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your dispatch helped work out a situation so that our floors were done in time. The floors look great. Your men were quick.

Report a concern   April 26, 2017 — Rated 9 out of 10 by D.N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

do such a good job

Report a concern   April 26, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works well

Report a concern   April 26, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh

Report a concern   April 25, 2017 — Rated 9 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The chemicals! Or lack of them

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.S.R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt, polite, and thorough.

Report a concern   April 25, 2017 — Rated 10 out of 10 by P.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was punctual, curteous and well spoken. Very good at his job as well as being informative. Thanx for a job very well done.

Report a concern   April 25, 2017 — Rated 10 out of 10 by Hunter Bellomy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome experience from start to finish. Carpets look great and The house feels and smells so much better! Great value here.

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was excellent! He explained how my various carpets might do with the cleaning- one room's carpet was probably 40 years old-- and another was berber-- we decided NOT to clean that one. He was the best have had-- and we have used you before.

Report a concern   April 25, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Frankie who came out to clean our floors was kind and professional. He had me inspect the floor as he completed each room and gave me a report of on what he noticed.

Report a concern   April 25, 2017 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does what you claim it does and I like that. No false advertising.

Report a concern   April 25, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service.

Report a concern   April 25, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that they are residue free and non-toxic.

Report a concern   April 25, 2017 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that Erick was on time and explained everything

Report a concern   April 25, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and professional carpet and floor tile cleaning. Great job, Thanks.


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