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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tech's were very respectful and did a great job.
Prompt, courteous, and good workers. I like not having soap scum in my carpet. This is our third time to use the services of Zerorez.
No harsh chemicals and fast thorough cleaning
Fresh smell and the carpet has a softer feel after its dry
Great service and product
Fast and good quality, friendly technician
The technician was very thorough and knowledgeable. He listened to my concerns, explained their system, and worked quickly but efficiently. I also love that they do not use chemicals. Our carpet looks brand new and we highly recommend them for carpet cleaning.
Technician Erick Guerrero was professional & courteous. He explained everything in detail and followed through with efficiency. I greatly appreciate the thorough job he did. I'll use Zerorez again!
It was disappointing when the first guy came in to our house and lasted about 40 min to clean 3 bedroom and a walking closet. Our carpets were socking wet and after couple of hours it started to smell weird. The guy did not had professional look at all with a plain blue shirt and did not present him self. We had to call to make a re-do and I must say Joseph West was amazing!! This is the reason I am giving a rate of 8 just because of him! So prefessional, explained every single thing he was going to do he had the patience to explain and answer ever qouestion I had
the technician was very professional with his duties, and very polite. Our carpet is clean, which is what we wanted.
Very professional. The technician took care to place bumpers on my furniture so as not to get rubbed by the long hose. The service was fairly quick and the carpets look brand new!
Great service tech. Very helpful and respectful. Loves what he does
The service was the best!
I like that you don't use tons of chemicals
I love the fact that it is child and pet friendly and it is safe
Professional service and great employees.
Driver said he was in my complex for 45 minutes trying to find my unit. I asked why he hadn't called, his response, "I can usually find it". When I made the appointment I specified third floor, bring extra hoses. They did this, but the tech said it's a 2 man job to bring the hoses upstairs. We waited about an hour for another tech to arrive. The tech turned my coffee table upside down on my couch, I didn't like this, and I had to ask him to put it back before he left. They were both friendly, and the carpet and tile look good.
Great customer service and results were great too!
They were a little late. I had the last appointment of the day. But they made it right. A courtesy call to say they were running late would have been appreciated
Tech was very knowledgeable
Overpriced I think. Missed some spots in the kitchen that didn't get clean. He Guessed at the footage instead of measuring could of Been less I think And after he cleaned behind the refrigerator the water line came Loose. It was not leaking when I moved it to clean and sweep under there. But after he finished and left I was waiting for the floors to dry and noticed water coming somewhere. I had to pull the fridge back out and the water line came loose. I had to cut the water off and wait till someone got there to tighten it back up again. The floors looked and felt cleaner except missed spots. but still they looked alright. overpriced I still think. Sorry but your guy was friendly and all.
Richardo my service technician, was very professional and did a great job on cleaning my carpet and tile! Great quality work and I love the affordable specials the company offers .
A little pricey.
No chemicals
Staff was very helpful and friendly, even came back at no charge to re-clean the living room. Unfortunately the zerorez process just doesn't work as well as traditional carpet cleaning.
You were able to remove a two-year old stain that another company could not remove last year. It was a pleasant and unexpected surprise!
The technician was great. He explained everything to us and made sure we were happy with the results of the cleaning.
Customer service from all aspects of the business is excellent
Service was quick and effective. Customer service was good and very informative.
Fast drying, price,